303 Lee Jackson Hwy Staunton, VA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(201 reviews)
5.0
Only shop for a car here or receive mechanical services if you value honesty, fair prices, and superior customer service. Car sales manager, Mathew is not your typical pushy salesman and is superbly honest and frank. Brian, the owner values his customers like family and treats them with loyalty and respect. Business is a great asset to Staunton and surrounding counties.
5.0
Matt and the team at Mastertech Automotive are simply awesome. I am truly impressed with the customer service and professionalism I received while purchasing a truck at this dealership. Matt was upfront with all associated costs and explained the sales process in detail. Everyone at the dealership was extremely friendly and welcoming and went above and beyond with making sure all my questions were answered and the sale was done to my satisfaction. They were super attentive to my needs and I couldn't be happier. I will return to Mastertech Automotive in the future when I am looking for another vehicle and give them my full endorsement.
5.0
Master Tech automotive team is amazing Matt Rebecca and Kelly my auto tech helped me out in an emergency. I had a fuel injector go bad on my 2016 Dodge Caravan on a trip up to New York City. They got me right in and had my van finished up as quickly as possible. Exceptional customer service and their prices are great!
5.0
I came into Mastertech in a real bad situation - driving from PA to SC, had to pull over on the side of 81 with a blow in our exhaust. Was able to bring it in to these guys the next day as soon as they opened and they got me in the garage right away. They were honest, kind, timely, and fair with their price. I’m very grateful to these guys.
5.0
I am not sure where to even start, but Beka and the team at Mastertech Automotive are excellent, kind, knowledgeable, and caring. This is the first time in my almost a decade of owning cars, that I have left an autoshop and actually felt heard, relived, and respected. This was my first time at this shop, but definitely not my last. I just moved to the area and my lovely Volkswagen decided to start overheating with no obvious cause. The team here had me in and out within a handful of hours and diagnosed an issue that I was told most likely detrimental by others (blown head gasket, transmission, motor, etc). I would like to give a big thank you to Beka and the team, you all are absolutely incredible ?