141 Stevens Street Hyannis, MA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.8
(298 reviews)
5.0
Couldn’t be more happy with the support and service I received. Gio knew exactly what I wanted, and there was no pressure to make a purchase. Al made sure I got the best trade in value and interest rate. Darren made the financial aspect much less painful than anticipated, probably laughed a little too much during this part of the purchase. They even give a tutorial on how to use all of the features on the car. The easiest experience I have had purchasing a car ever. HIGHLY recommended.
5.0
Premier Mazda and it's Staff are no nonsense enthusiasts who know Mazda. I've had terrible dealings with another local Mazda dealer servicing my Speed3. As a result I came across Premier Mazda in Cape Cod via their listing of a beautiful MX-5. Drove down three hours, loved it, then took some time to find my own financing rate I could live with. Premier got me a much better rate than I could get through my banks, and upon purchasing, they delivered it to me three hours away! Thank you Gio, all! I would highly recommend these folks.
5.0
This was definitely one of the best car buying experiences I’ve had. I was trading in a 2017 BMW and was interested in any CPO model that has the TURBO engine, luckily I found a listing online and submitted an online inquiry and was reached out to by Kevin. No frills, straight to the point, he requested I send him my personal info and vehicle info I wanted to trade in and he did what he needed. Oh I live in Boston btw, so I hadn’t even seen the vehicle in person. The deal gets worked out over the phone, he didn’t require me to put down a deposit, we just made an appointment for what time I should show up. I get there for my appointment, I already see the cx-5 carbon turbo parked out front and she was beautiful. Kevin already had everything ready for me so I went to sign my paper work with Darren. Amazing service and made the paperwork process easy (which isn’t an easy thing to do). Overall, I wouldn’t hesitate to make the 150 mile round trip down to Premier Mazda if I’m in the market for a Mazda again.
5.0
My husband and I recently bought a car from James Stanley and his team at Mazda Cape Cod, and the experience was exceptional. They ensured we found the perfect car and felt valued throughout the process. James deserves immense praise for his approach to sales. Rather than treating our interactions as mere opportunities to sell to us, James engaged us in genuine conversation, taking the time to understand our needs and preferences. He never once pressured us into considering anything beyond what we wanted, and he expertly guided us towards a vehicle that not only met but exceeded our expectations in terms of specifications. Darren in Financial further contributed to our positive experience by providing clear explanations of all the additional options available for our car. He was incredibly transparent and never once tried to upsell us on anything unnecessary. Instead, he fully supported our decisions and assured us that we had everything we needed. Kevin also deserves recognition for his patience and expertise in demonstrating the various gadgets and features of our new car. He took the time to ensure we were comfortable with setting up and using each function, and even provided us with a contact number in case we had any further questions down the line. The staff at Mazda Cape Cod showed exceptional friendliness and professionalism. From the start, we felt respected and at home. Special mention goes to the front desk clerk, who was especially sweet and accommodating to our young daughter, enhancing our experience even more. Overall, James and his team at Mazda Cape Cod provided exceptional customer service and genuine care, making our car-buying experience smooth, delightful, and memorable. I highly recommend them - and our new Mazda is fantastic!