We just completed a of a CX-90 at Kempthorn. It was the easiest and most pleasant car purchasing experience of my life ( and I am not a young man ;) ) We used the Costco Auto program. Kempthorn is the Costco representative for the northeast Ohio region so we drove down from Cleveland to Canton. Before we had arrived a couple of conversations and a half a dozen had clarified all the details. everything gets completed on the front end. We arrived with the car ready to go in the showroom. With paperwork completed, we drove out 90 minutes later. Both Shaun and Donnie Were very friendly. Everything went wonderfully well. Would 100% recommend!

My Salesperson , Bob Novak, was extremely helpful , kind, laid back , & an all around fun human being. He's very knowledgeable about his craft. This was my first experience at Kempthorn & I was surprised at how comfortable it was , while shopping for my newest vehicle. I felt assured that I was making a great decision in the purchase of my Mazda CX-50. Finance's, Donnie Whittington, was great. You can tell he's genuinely excited to help out the customers . And it's obvious he really enjoys his job! He was thorough & enjoyable to chat with , while finishing up the "mundane" details. Overall my experience at Kempthorn with the purchase of my newest vehicle, and with Bob Novak & Donnie Whittington wrapping up the deal, it was quite stress-free & dare I say enjoyable!

Called on Monday and had my new Mazda CX-30 carbon turbo on Thursday! Thank you Shaun Swihart for the best car buying experience ever! Thank you to Donny in Finance and Karen for working all the details out so perfectly!

This was the smoothest and easiest car buying experience I've ever had. You know your in a great place when every question you have is answered without any added confusion. Bob Novak was an amazing salesman, super knowledgeable and explained every current and future step in car buying process. I can't wait to shop with kempthorn in the future and would gladly recommend anyone to stop by, ask for Bob and let the Kempthorn team do their magic.

My experience was the best I ever had buying a new vehicle. Thank you Bob Novak. I stopped in to look at a 2024 Mazda CX5. Bob immediately approached us and established a nice rapport with us. Bob answered all my questions. Bob was very knowledgeable about the vehicle. No pressure to buy . I was able to test drive the vehicle, review the purchase deal at my own pace.