11409 Hwy 99 Everett, WA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(977 reviews)
5.0
**Edit: After working with Bebs and Service they gave me a loaner and offered to fix the vehicle. The service department was super helpful and Bebs and the service manager helped to rectify the situation. They were attentive and and understood my concerns. I appreciate that they were willing to help Went in to purchase a Mazda6 this last weekend. Took delivery of the vehicle, after a couple days of days I went to wash the car by hand and noticed that a full piece of trim just isn’t even installed on car. Upon further inspection, the car was also missing its spare tire jack. After speaking with the dealership and they acknowledged they didn’t even notice that the trim was missing. Makes me feel unsafe to drive the vehicle as I wonder what else they missed on the car. They want to charge upwards of 300$ for the piece of the skirt that was clearly missed when they inspected the car. I guess selling a whole car isn’t profitable so they sell it in pieces. Really disappointed in my experience with this dealership.
5.0
Kourtney is exceptional! My husband is in sales and she is not pushy at all. She answered all the questions we had with no hesitation! She made us feel super comfortable! Bebs in accessories was a doll. She helped us get our car customized and was very nice. John in finance was super helpful with the custom package that worked best for us. He even followed up to let us know about a special he was able to snag us to make the payment lower. Overall,this was the best experience my husband and I ever had!
5.0
Every time we come here it’s a great experience! Purchased our vehicle with Tim, he is just the best. Super knowledgeable and friendly, got us what we wanted for a fair price. Whenever I call them with questions or visit for a service I get treated really well by the staff from every single department. We car shopped at several dealerships in the area and this one was far and away the best.
5.0
Bought a new car with help from Joe and Cindy. Very friendly and helpful, no pressure or shenanigans, they let me test drive everything I wanted and then they found the car I wanted and reserved it for me. When I came to pick it up they sorted out my paperwork quickly and efficiently, the dude in finance (Alex or Andy?) was also friendly and didn’t go high-pressure on me either. I’ve also been back for parts and the parts manager Mike and the service techs were all EXTREMELY friendly and helpful. I can’t recommend this dealer enough, I wish all car dealerships were this great. Ask for Joe Garcia
5.0
There is not a better car shopping experience in the State of Washington. Jerry, the Owner, Jon in finance, Ivan in sales, the A team. We were pulling off the great surprise for our daughter graduating college. I will personally be a testimony for anyone thinking about purchasing there. If you want caring, attention to detail, fair market price, best customer service, this is a one stop shop. We just want to thank the team for delivering impeccable service. Thank you to the whole team for service that was truly above and beyond the best. It is really hard to find such wonderful detail to every aspect of a big purchase. Thank you, we appreciate you. Groves family.