Went to Mazda of Spartanburg yesterday to purchase a new car. I had the privilege of getting Walton Wyatt as my sales person. He was both a blessing and an awesome person to deal with. His kindness and patience was not unnoticed. I am very satisfied with both the vehicle and the deal I got but mostly for the service I had. With all of that said everybody that I came in contact with yesterday was very diligent and kind and people do appreciate that. I would also like to thank Tony for all his kindness and help.

Wanted to Thank everyone who helped me at the dealership last Saturday to purchase my 2024 CX-5 Carbon Turbo edition in ZIrcon Sand. Great vehicle my wife and I love. From Harley, my salesperson, to Tony I spoke with on the phone to the manager who worked to make the deal happen and the staff who made my time pass as they were very busy in the afternoon when I was there. Again thank you all and I will let everyone know we're this great vehicle came from and how you are willing to work with the customer.

If this was for customer service only, I would give 5 stars in a heartbeat (shoutout to Luke for helping me out in a pinch)...but unfortunately the service pricing is out of control. $800+ (before tax and shop fees) for spark plugs and an ignition coil replacement is absolutely insane. I probably won't be getting my car serviced here anymore due to the outrageous prices. Again, the service was awesome. Pricing, not so much. EDIT: the service director reached out personally and after review, they determined there was a discrepancy in what they charged me for the repair. Spartanburg Mazda ultimately made it right in the end.

I had the most wonderful experience at this dealership. From the first interaction via email to the moment I drove off the lot in my new car, I received nothing but courtesy! Salesman Jonathan was friendly, patient, and informative. Frank Carr, the sales manager, went ABOVE and BEYOND my expectations to ensure I left with the car I chose today! They treated me with the utmost respect even though I don't have exemplary credit. If you need a car and want top-notch service- stop by and see these gentlemen!!!