Mazda Of Vacaville

Serena Arvayo

Still surprised at how easy and awesome the service was from this dealership! I’ve had my eye on the Mustang Mach-E for a while now, was just browsing with no real intentions in moving forward, until I found a great priced one , all blacked out, at Mazda of Vacaville. I submitted interest for more information, but thought they wouldn’t be able to work with me since I still owed money on my current Nissan and didn’t have a large down payment. Rachel from Mazda initially handled all the emails and then had me work with the manager, Jason. Jason was super helpful and eager to make something work for me to have my current “dream” car. He answered a lot of my questions via text, and understood that it wasn’t easy for me to come in because of childcare and I live far. He was really accommodating and kind to help me mostly virtually. I also had a car to trade in that was not in the cleanest condition, they worked with me a lot.  I was able to make it in today, nervous as I wasn’t sure if I’d be there forever. Melanie helped me while I was there with my paperwork, and she was funny, sweet and easy going. She helped me feel at ease about some things I was feeling nervous about. She helped me test drive the car and made it a fun/enjoyable experience. The whole process of paperwork was done super fast, had all my questions answered. It almost felt too good to be true, and although I’m paying more monthly than I had planned, I love the car so much and I appreciated how smooth the process was, I decided to move forward. I highly recommend working with this team, they are professional and personable, and seem dedicated to get people in cars they really want. Thank you Jason, Melanie and Rachel. :-) I can’t believe I left today with my first electric vehicle and I am so in love!!! Thanks for making the process a dream and being so understanding.

Naomi Hayashi

If you are looking for a car salesmen or in this case saleswoman I recommend going to Alexia C. After my moms car broke down we were in full panic mode on how we were going to buy a car, especially since our credit wasn't doing so great. Alexia had so much patience and found alternatives for my mom and made it possible to leave the dealership with her dream car! My mom has always put her kids first so she never had the opportunity of having a brand new vehicle. Alexia and her crew made this possible! Thank you so much for your attention to detail and patience you really made it easy and stress free. Which is something not many can say when it comes to purchasing a vehicle. Thank you again! The environment was so welcoming even the other saleswomen were very helpful on what car would be beneficial to her and for her job.

Mazda Of Vacaville

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