I leased my first Mazda in 2017 at this location and have been driving a Mazda since. The outstanding customer service is half of reason I stick with Mazda! Jake, who I see almost every time I go, is fantastic and goes above and beyond for me. The other staff members are extremely friendly and always willing to help as well. They are honest and never try to sell me things I don’t need. I can always get an appointment in a short time and they do a very good job of servicing my vehicle quickly! Highly recommend this mazda location and Mazda in general!

Awesome buying experience from Mazda Thousand Oaks! They had this awesome online experience that allowed me to chat with an actual sales person at the dealership! They took the time to show me a bunch of cars too, and review my financing offers and got me a great rate through Mazda Financial! Low pressure & top notch buying experience! Thanks Guys!

I needed some emergency help today with my car and Jake Rycus, the Assistant Service Manager came through for me. Thank you very much Jake and Thank you very much Mazda Thousand Oaks for having such employee. You should be very Proud to have him. Thanks Again, Mike

Buying a car from Neftin Mazda has to be the best experience I have had in my long history of buying cars. Cynthia Votava is amazing at her job. She truly cares about her customer’s experience and satisfaction. I knew exactly what I wanted and she made it happen. We thoroughly went through the whole buying/finance process without pressure or the ugly sales pitches. The little personal touches added to the experience. I bought a used car based off their website listing. You could only tell this car was used apart from the new cars for sale based on the odometer reading. This dealership does not sell junk. They sell high quality, Mazda certified vehicles. The car was even prepped for me to test drive prior to showing up! Washed, cooled down (it was a 100 degree day) and it even had a personalized, reserved sign for my test drive! Mark K in finance was fantastic to work with. No hard sales or pressure, just a lot of care, facts and great advice. As part of the buying experience, I met the cashier, service and parts staff. Everyone was so friendly, professional and happy. The dealership is super clean and well kept. Again, a reflection of the care they put into the customer experience. I will absolutely continue to do business with Neftin Mazda again.

Had a great experience buying my new Miata here. Dennis and the rest of the staff were polite, helpful, laid back and not pushy, professional and flexible. Not only did they give me a great deal, but they also held the car for me for over a week due to the insurance mess in California right now. If you visit, make sure to ask for Dennis!