151 Portsmouth Ave Exeter, NH
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.7
(1,473 reviews)
5.0
My experience purchasing a truck with McFarland was unexpectedly pleasant. We all know it can be stressful and I personally always feel like I’m getting played. That was not the case. I met with sales associate Steve Pica. Steve made my wife and I feel at ease right away. He didn’t put on a show or play let’s make a deal. He quickly found what I was looking for and made the process quick and easy. All the other members of the sales team we had contact with were awesome. Everyone made us feel at home and made the entire purchase feel seamless and stress free. Double thumbs up for Steve. Hope he’s still there for my next truck.
5.0
I recently had my Ford Explorer ST serviced at McFarland Ford, and I couldn't be happier with the experience! From the moment I walked in, I was greeted with a warm and friendly welcome. The customer service here is exceptional - every staff member I interacted with was professional and courteous. I had a poor experience at another local Ford dealership in the Portsmouth area, which almost led me to sell my Ford in disgust. However, McFarland Ford completely changed my perspective. The team was incredibly responsive to my needs, ensuring that all my questions were answered promptly and thoroughly. Their expertise in servicing my Ford was evident, and I felt confident that my vehicle was in good hands. I especially appreciate the transparent communication throughout the process. They kept me informed about the progress of the service and any additional recommendations, without any pressure. The friendly interactions and genuine care for customers make McFarland Ford stand out from other dealerships. I highly recommend McFarland Ford to anyone in need of top-notch service and professionalism. I will definitely be returning for all my future vehicle needs!
5.0
Mikey contacted me from an inquiry we made. Mikey made an appointment for us to go and see the F250 which Brian showed us. They gave us the best trade value for our F150. We came to terms that day and drove home with it the next day only because it was just traded in and had to be reconditioned for pick. Brian wanted us to be very happy with it and we are. Brian is a none pushy professional sales person. He has away of make you feel welcomed. Ask for Brian if you go to McFarland Ford.
5.0
I was dreading buying a new vehicle because of the typical dealership antics. Mcfarland Ford was fantastic from start to finish. Josh Bowen helped me purchase a new F150 Lightning and was extremely knowledgeable on all things EV. I will definitely be making the drive from Nashua, NH in the future to purchase from here again.