1481 Broadway Saugus, MA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.4
(1,085 reviews)
5.0
It has to be one of my best experiences with car dealerships. McGovern reputation & word of mouth is true. Heard lots of good things about them. Our sales Gabriel Zorrilla is extra helpful & friendly, reach out to me & follow up throughout the whole purchase. Very comfortable to deal with. Atmosphere at the dealership is great, very professional & easy to deal with. I’ll definitely recommend them to all my friends & families! Keep up the great work , McGovern!
5.0
My son recently purchased his first car, a dream 2022 Ford Bronco, from McGovern Ford in Saugus, MA, and the experience couldn't have been better. The sales team at McGovern Ford was fantastic. They were friendly, knowledgeable, and never pushy. They took the time to understand my son's needs and budget, and they negotiated in good faith, ultimately arriving at a deal that we were all truly happy with. It felt like a genuine collaboration, and we never felt pressured throughout the process. Finally, a huge shoutout to the finance department! They were incredibly diligent in working their magic to secure the best possible financing options for my son. They explained everything clearly and patiently, ensuring he felt confident and comfortable with the final agreement. In short, McGovern Ford made my son's first car-buying experience an absolute pleasure. From the quality inventory to the integrity of the sales team and the dedication of the finance department, everything exceeded our expectations. We wouldn't hesitate to recommend McGovern Ford to anyone looking for a fantastic car-buying experience!
5.0
I worked with Gabriel Zorrilla and he was an excellent salesman. He didn't push me to purchase, advocated on my behalf to increase my trade in value with his manager and was very professional and answered every question I had and I had a lot of questions. The finance man, Marcello was also very knowledgeable as Gabriel was. Enjoyed the entire vehicle buying experience. They made it easy. They even delivered the vehicle to my town hall so I didn't have to do hardly anything. Both Gabriel and Marcello are very competent in their jobs. I highly recommend working with them.
5.0
We went in looking for what we hoped to find, and with the help of Joaquin ("Waqi"), we found it: A low, low mileage 2023 Bronco Sport at a great price. All the staff were great. Financing and insurance details were handled quickly and easily. I don't think we were there for any longer than 90 minutes, tops. Very happy with our experience at McGovern.
5.0
The best customer service! Excellent buying experience from Kyle, supported by Chris the Manager, for the purchase of a new vehicle. Knowledgeable and accommodating to my unique needs and timeline. Within two weeks of purchase I was involved in a parking lot accident, Chris and Kyle helped facilitate the appointment with the adjustor and body shop. Overall, 10 out of 10 experience. Would highly recommend!