1279 South Highway 87 Fredericksburg, TX
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.9
(605 reviews)
5.0
It was service that first drew me to McLane Ford. I had previously dealt with a Ford dealer in San Antonio and the service I had received there was indifferent at best. McLane Ford’s service personnel took the time to listen to what I needed and then made an appointment to get the job done. Their representative came to my ranch and took the truck back for the service work then brought it to me when it was completed. The work was done as it should have been done and the truck was clean when returned. I had asked that the broken parts be returned to me and they were in a box in the bed of the truck just as I requested. And the cost of the repair was significantly less than what the other dealership had quoted me. When it came time to purchase a new truck I went to McLane and had a really good experience there as well. Felipe was very helpful and assisted me in completing the design of the new F250 King Ranch I wanted. Once ordered the ball moved over to Ford and once delivery was made Felipe immediately called me with the news that the big day was at hand. The truck was prepped and ready when I arrived at the appointed time. Felipe spent probably 90 minutes with me helping me set up all the gizmos on the truck and made sure I was ready to go before turning me loose. A totally good experience. Kenny, the owner and manager of the dealership, has made sure that his business is a successful one by providing very fair pricing and excellent service. He has hired the kind of people you enjoy dealing with and they don’t disappoint. They are knowledgeable and easy to deal with. Of all the new vehicles that I have purchased, this experience has to rank as the very best.
5.0
Absolutely love my new Ford Bronco! Felipe was my salesman and was the best! I went ahead and ordered my bronco and he kept me informed on the build and answered every question from start to the end. Would highly recommend McLane Ford and Felipe as your salesman!!!
5.0
The staff at McLane Ford is friendly and knowledgeable. They are good communicators, so the customer always knows where their vehicle is in the repair or oil change process. Their goal is to offer excellent service - and they do just that!
5.0
This was by far the best truck/car buying experience I’ve ever had! From the first phone call with Felipe and thru the finance process with Gary…everything was no pressure, smooth and easy. I felt Very comfortable and everyone was so friendly. Felipe explained everything in detail when I picked up the truck and has been available by text and phone since. Would HIGHLY recommend McLane!
5.0
McLane Ford of Fredericksburg is class and professionalism! Everyone I interacted with was personable, and professional. They set the bar HIGH for any dealerships I deal with from here on out! Felipe, Gary, and Joelle were absolutely incredible in terms of organization, communication, and making things happen. They do business with class, kindness, and made my experience buying a Bronco a seamless one. They especially did a good job with thoroughly explaining and setting expectations in the process of purchasing a Bronco. Not to mention that they were just as excited, if not more excited, for me to get my dream car. I can’t thank them enough for their help, and I can’t say more about this dealership and how well they’ve impressed. Felipe, Gary, and Joelle represent McClane Ford well and we’ll definitely be referring our friends and family to this dealership! 10/10 experience.