71387 Ca-111 Rancho Mirage, CA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.6
(39 reviews)
5.0
TL,DR : Buying a car from McLaren Rancho Mirage leaves you feeling like you paid for the experience and the car was just a sweet bonus. I just purchased a brand new Mclaren 570GT from McLaren Rancho Mirage and it was the best car buying experience I have ever had. It was well worth the 7 hour trip to the Palm Springs from The SF Bay Area. When I arrived I was greeted with my car in a special section of the showroom. The car was exactly as described and the dealership went to extra efforts to insure that even the littlest of details were taken care of before my arrival. This went as far as to repair a small scrape that was underneath the car. In addition to this they took their time when I arrived and walked me through every detail of the car including giving both myself and my fiancee a test drive to seal the deal before we finished the paperwork. Pros: • Presentation is excellent with great staff • Large selection of high end brands makes this place a one stop shop in many cases • Dealer throws in some little perks such as branded gear Cons: • They can get busy at times so communication can be less than desirable if you are not local. Special thanks goes to Jaime Moore, Elena Ramirez, Ian Labrecque, and Jason Cammisa who all worked together to make this an unforgettable car buying experience.
5.0
I went there to check out some cars, didn’t have to even touch my wallet before I got service. Staff was incredibly friendly, immediately asked if I wanted water. They went as far as to let me sit in a huracan evo and a rolls Royce phantom. Todd was very nice. If you buy an exotic car anywhere, I would recommend this place.
5.0
I brought my 720s here after another service center ruined it for lack of a better word. I called Richard the Service Director ahead of time to explain the situation, and he was more than welcoming. Jesus was my service advisor who took care of me (and my car) during my visit. Happy, Satisfied, Wonderful Experience, all of that was achieved here and more. It was quite the long drive for me coming from the Orange County area but let me tell you, the drive is worth the service. They kept me updated throughout the entire process and work on my vehicle, which was unexpected but greatly appreciated. The technician, Paul, even provided a video which was a warm touch as well. I don’t know what’s wrong with me for not having had come here before. (Ok the other service center was closer to me, but after coming here I wish I was with this service center from the beginning. Sometimes you just don’t know what you don’t know, and I didn’t know the team here at Rancho Mirage was so great.) Thank you again!
5.0
My McLaren was picked up to complete a Recall on the passenger airbag. When my vehicle was returned the steering wheel stalk, the auto comfort return on my drivers seat was not working and my memory buttons on the drivers seat was not working. McLaren is working on having my vehicle picked up again to resolve. The service manager Richard called me today and let me know they will be ordering a seat module as they think this could be the problem and will not charge for this! This is great service by Indigo!!! Thanks Richard and Ian. Sal