We were leaving on a trip and had to go to Medford first for an appointment, a 2 1/2 hour drive. Afterwards we were 15 minutes south of Medford when the check engine came. Luckily, we had purchased our car from Medford Volkswagen less than 2 months ago so we turned around and went to the service center. We got there around noon, and there was one technician on duty. He couldn't have been more helpful. He did the computer check and found that a clamp on an air intake hose was lose. He tightened it up wished us well and we were on our way. What could have destroyed our trip turned our to be only a minor inconvenience. I only wish we lived closer to Medford Volkswagen if we have future issues.

The people at Medford BMW are wonderful to deal with. They do everything they can to get you the vehicle you want, offer very fair pricing and make buying a car a pleasurable experience. No reason to go anywhere else for a BMW. Special shout out and thanks to Bill Courtney and Joe Tate.

As usual a fantastic job. A well oiled machine. Keep up the great job. I would like to thank the whole BMW service team for always exceeding my expectations. Fast, clean and fantastic work. They always respect and treat my BMW as a BMW should be treated . Regards LJC

People in all departments are friendly, kind, knowledgeable, and professional. Standouts are Kirk in Sales, Vince in financing, Sarah who seems to do everything, all the guys we’ve worked with in Service dept, and Joe the GM. It just feels good to be in there.

First time having my car serviced here (oil change). Austin and the rest of the team were very helpful. I’m going back to have chip repair done before I try their detailing services. I’ll update you about those services once they’ve been done!