Carr. Núm. 1 Km.29.7 Caguas, PR
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
5.0
(87 reviews)
5.0
I recently had my vehicle repaired at Medina Auto Group, and I couldn’t be happier with the entire experience! From start to finish, their customer service was outstanding. The staff is incredibly friendly, knowledgeable, and attentive to every detail. They kept me informed throughout the process, providing regular updates on the progress of my car. The quality of the work was exceptional. My car looks brand new, and you’d never know it had been in an accident. The paint job was flawless, and they even went the extra mile to ensure everything was spotless when I picked it up. What really sets Medina Auto Group apart is their dedication to customer satisfaction. They made what could have been a stressful situation so easy and seamless. I would highly recommend them to anyone needing bodywork done. Truly a 5-star experience!
5.0
Very professional. Explains every aspect of the process. Stays in contact about the job. My truck came out amazing. Had the job done in the timeline that he said he would. I would highly recommend Medina Auto Group. Excellent job
5.0
Best service anyone could ask for, extremely happy with the way my vehicle turned out. Price was perfect and service was amazing. Thanks to Madinas auto group
5.0
About 8 mos ago I was involved in auto accident and had severe damage to my 2008 ford escape in which the insurance co. Would have totaled it. I searched at a couple of auto body co. To no success , in the meantime thru word of mouth I heard of Medina’s Auto Group. I wanted it repaired for sentimental reasons of my wife’s passing , I drove out to meet Roberto Medina and I explained my situation not knowing how I would be able to afford a repair of such magnitude. He assured me he can fix it and I had faith where there a will there’s a way, and our savior. It took all of 8 mos due to my financial situation but he came thru true to his word and had the patience I needed to thru. I am more than 100% satisfied with the Medina family and the superb work they did for me. I would recommend Medina auto group any time and twice on Sunday to anyone in this situation.They are fair and up front and have the hearts to understand people , for we all go thru ups and downs. Thank you Medina family for being a friend and a great job !!! Gary Olguin
5.0
Had damage to the passanger side fender and bumper they Did a wonderful job cant even tell where the damage was. Took the car in one morning and was done and ready same day! Great customer service very knowledgeable! Exceeded our expectations, highly recommend!