Ryan (pictured left)was extremely helpful, kind, and patient from the get go. I went into the dealership looking for a very specific vehicle. Ryan setup our appointment, took the time to walk us through the vehicle, then let us take it to lunch while we thought it over. The price for our trade in was fair and the vehicle they sold me was very well priced. Once in the finance office Patrick was helpful at explaining additional coverages I could add but didn’t push anything or make me feel forced to buy any extras. Overall this was an excellent experience and I’ll certainly be back!

This place always has a friendly and welcoming feeling. Both the sales team and the service team have been a pleasure to work with. They even put a bow on my car when I bought it around Christmas time. Excellent text messages communication and online service scheduling and a loaner car if your car needs significant repairs. Everything is clean and runs smoothly. I would recommend them to anyone looking for a Mercedes.

From the get-go, my experience was five star. I live two hours away and when I called for last-minute appointment, they were able to get me in, diagnose what was wrong with my car and fix the issue. All in the same day. Ariel our service rep was very knowledgeable, happy to help and more than accommodating, I was even able to get a last-minute loaner car. Very professional rental car advisor as well. Thank you very much, I appreciate it.

We are from Ohio and were traveling when our check engine light came on with a warning that our engine was too hot and to stop driving. It was 5pm on a Friday evening. We showed up at Mercedes-Benz of Beaverton service center without an appointment on Saturday morning. The Service Advisor, JD Arnold, was welcoming and willing to help us diagnose the problem. We needed a new coolant pump. Albert, the technician, found the part and had us on our way by the end of the day! Thank you for your willingness to accommodate and make us feel welcome despite our surprise visit. We appreciate you!

I used Mercedes Benz Bvtn’s new mobile service. Clint Johnston showed up a few hours later, changed my oil and wiper blades. He was quick, efficient, and reasonably priced!