Customer service is one of the things which customers considers when buying a product or service. The other thing is the quality of your product or service. Great customer service will not only give you a satisfied customer but also a loyal one who will come to you again and again. It is very much vital for today’s businesses. With that said I would like to thank Barrett for the extraordinary customer service and professionalism I received throughout my entire car purchasing process. Thank you Mercedes Benz of Beverly Hills for making me feel like part of the family.

Efficient, courteous, and professional! Jasmine and Helen made my car buying experience a breeze. I leased a new EQE from them for my grandparents and it could not have been a better process. I negotiated the deal with Jasmine in sales, and we agreed on great pricing very quickly. Helen in finance provided excellent guidance on the extra products, explaining which offered value and which didn’t in our situation. If you want a no-nonsense car buying experience, look no further than Jasmine and Helen at Mercedes Benz of Beverly Hills.

MICHAEL REYES - I will be pissed if he doesn’t get a raise or promotion because he is excellent in customer service!! Out of all the years I have had my car serviced scheduled, this is the best experience I had with car service! He calls in advance to remind you with better dates to get a potential loaner car for my best interest, he confirms with your request, he is also flexible on the time. He has the best smile, shakes your hand firmly, and most importantly, he is genuine. You don’t need to worry about getting scammed for anything, because he really explains to you in detail about what needs to be done for your best interests! Really really great guy!! I would come to get service to this dealership all the time!! AGAIN, MICHAEL REYES! He is your go-to

I just got my eqe 350 suv from Farzam he was so patient with me in finding the exact car I wanted and he was so informative and explains how to use everything in the car as I’m a first time buyer for an electric car. I had a great experience and will definitely recommend people to him. It was a very easy transaction. I was super pleased with the outcome of my car. Might I mention as well he gets you the best deal.