Mercedes-benz Of Bourbonnais

Michael Kaluza

Worked with Victor on purchase of a used 2022 Jeep Wrangler.  I had a specific vehicle I was looking for and this dealer happened to have it!  Thankful I reached out and met with him as the buying process was great.  He was open and honest, fair on our negotiations, and a pleasure to deal with.  Being a smaller shop he was the only person I had to deal with which cut out all of the “middleman” levels of people pressuring you to buy.  He took care of the sale, the negotiations, the paperwork, and the delivery.  I wish all car buying processes could be this easy!  Thanks again to Victor and would definitely recommend and work with him again in the future.

Vipin Joseph

Took our car in for it's first service. They weren't busy and promptly checked me in. They said it would take around 2hrs to complete the service but ended up needing 4. Since we didn't need the car, we were okay with it.
Victor Perez is absolutely wonderful to work with. He does his absolute best to help you out. My wife needed a car with certain features and Victor went out of his way to try and find one. It didn't work out in the end since there was one feature or another that was missing that she wanted. Victor was patient till the end and even though we ended up going with another dealer, he was happy she got the car she wanted. Probably one of the nicest service advisors we had the pleasure of working with. That alone makes us want to get our next car from him.

Andrew Erbes

Very helpful and professional team here. Though our vehicle was purchased at Marion Mercedes, this dealership took great care of us and got us back on the road safely and efficiently. I don't know that I've ever felt more cared for by a vehicle dealership. Service department is above and beyond. I sincerely hope they don't end up closing this location. It is a gem.

Mercedes-benz Of Bourbonnais

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