2309 Ross Clark Circle Dothan, AL
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(362 reviews)
5.0
Jeremy was a great salesman. He was very patient with me and listened to my requests and concerns. He took the time to test drive multiple cars with me and help me find the perfect car. He arranged for a driver to pick up and deliver my new car for me even though I live in Panama City Beach. So glad I chose to make the trip to Dothan to buy my new Mercedes!
5.0
My fiancé and I bought a new Mercedes here and they made the purchasing experience unparalleled. Mrs. Teresa Walker was our sales associate and she was Amazing! They were so attentive and made us feel right at home. This will be my dealership for future purchases as well. Highly recommend!
5.0
Best purchasing experience I have ever had period. Jeremy Frazier was so easy to work with, informative and patient. He was not pushy and helped answer all my questions. He was patient with us while we made our decision but stayed in contact. We settled on a price and when we were signing the papers the business management had the wrong taxes applied which brought the price up over $1,000 from what was agreed. Jeremy Frazier went to his manager and they honored the original price we agreed on. Great place to buy and a great salesman to work with for vehicles. I will call Jeremy Frazier first moving forward and highly recommend everyone else to as well.
5.0
Had the Pleasure of buying a car from this Dealership. They gave me a phenomenal deal on a pre owned 2020 Lincoln Nautilus. Brandi and Matthew were very helpful and made the process effortless. I would highly recommend this place for anyone looking for a new or pre-owned vehicle.
5.0
I recently purchased a previously owned 2023 Honda Ridgeline (Black Edition) truck over the internet from the Mercedes-Benz dealership in Dothan, AL. My experience was beyond expectations and I voluntarily decided to document my satisfaction with the process and product. While searching for the particular truck that I wanted, I explored numerous ads, drove new models locally and talked to several out-of-town dealerships. New trucks, as are most new vehicles, are so expensive that I decided to look for a lightly-used recent model. After several months, I found the configuration that I wanted online at Mercedes-Benz of Dothan. The price was very competitive and I quickly learned that they have no transportation fees for delivery in Alabama despite me being at the opposite end of the state (this made it a very good deal). The negotiation process was very genuine and straightforward. An extended warranty was offered for a price but no pressure was applied when I declined. I do not like to buy any used item that I can not personally examine, but with CARFAX, detailed pictures and original warranties in place, a lot of the risk is mitigated. However, unless you want to travel to the online site, you have to depend on the sales manager to verify the condition of the body and wear and tear on the interior. At my request, Brandi Williams, their internet sales manager, did a thorough walk around and vouched for it being as good as described. She was a pleasure to deal with, quick to respond to my questions and efficient in generating the necessary paperwork required. They delivered the truck at no extra charge within a week of my initial contact and two days after agreeing to a price. A retired couple drove it over 300 miles from Dothan to my house in Huntsville, AL, delivered the bill of sale, registration/title papers and picked up my bank check along with a few other incidental papers. The truck was immaculately detailed and looked as good as new despite the 21k miles on the odometer. Seriously, the truck was spotless and cleaner than most new vehicles I have checked out. I am still ecstatic about the condition of the vehicle, the negotiated price, their professionalism and the service I got from Brandi. I rate it a 5+ star transaction.