Mercedes-benz Of Flagstaff

Ed & Gahyun

Bottom line: exceptional service from a highly professional and efficient team.

My vehicle suffered a breakdown while driving cross country stranding us on the freeway. After being towed to MB of Northern Arizona, their service department immediately set to work diagnosing the issue. I was very impressed with the speed at which they worked despite my older-model Mercedes requiring  more manual troubleshooting. Technicians were very responsive and proactive in relaying their progress. Additionally, the friendly sales staff proved very accommodating toward my wife and infant when we were there. All in all, I am very happy with the service I received and grateful for the efforts their team put forth to ensure my vehicle safely got my family across the country.

Martin Zomaya

I never leave reviews for anyone, but I feel that credit is definitely due regarding my experience with Mercedes of Northern AZ. I recently had the pleasure of purchasing a new car and the experience was nothing short of exceptional. From the moment I stepped into the dealership, the new sales manager, Adam, along with the sales associate, Ethan, made me feel like a valued customer.

The outstanding service manager, Alex,  who has taken care of my car services multiple times, deserves special recognition. His expertise and dedication to ensuring my car services have exceeded my expectations.

Together, the new sales manager and the exceptional service manager have made my car ownership experience truly remarkable. Their commitment to customer satisfaction is evident in every interaction. I am grateful for their outstanding service and highly recommend this dealership to anyone seeking an exceptional car buying and ownership experience along with any service needs.

Michael Filippone

I have a Mercedes Sprinter 2500 with higher mileage, and the alternator died on me in Flagstaff.  I had great support the service Flagstaff Mercedes Benz team.  Alex and Conner were able to the get the van, diagnosed and repaired quickly. Awesome work by the repair team and Alex/Conner.  Thank you.  Michael.  First class the entire way.

Julia Buckland

We could not be more satisfied with our experience at MB of Northern AZ.  We live in Prescott and after typical high-pressure car salesman experiences in Scottsdale, we drove north to this dealer in Flagstaff.  What a difference!  Our salesperson, Tanya, was knowledgeable and not pushy in the least. In addition, the general manager, Adam, made us a fair deal and handled the paperwork and all details very efficiently.   It was definitely the best car buying experience ever.   Highly recommend!

Susan Ayers

Great service at MB!  We were camping in Williams and our motorhome lost power and the check engine light came on.  They were able to take it in and fixed us up; turns out there were two things wrong.   Didn't meet the mechanics but Michael and Duncan were very gracious.

Mercedes-benz Of Flagstaff

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