merchants automotive group

Kaelin Cegelski

Buying your first car on your own can be a little bit intimidating. I had the pleasure of working with Bob today and my experience was nothing short of exceptional. Bob was informative, helpful, and kind. He gave me exactly what I wanted and he wasn’t pushy nor did I feel taken advantage of. I’ve had the unfortunate experience of dealing with sleazy car salesmen before and it has been the reason I haven’t bought a new car yet. Going into Merchant’s auto, I expected to deal with the same. Bob was anything but. He let me lead the conversation and made adjustments along the way based on my needs and requests. He sat with me while I waited for HOURS for the insurance stuff to clear and helped me work out a solution with it. Celebrating 50 years in the industry, nothing beats working with a well-versed, well-mannered gentleman like Bob. I couldn’t have asked for a better experience, especially first experience, buying a car. Thank you so much Bob for all your help!

Luke Gallagher

All the great reviews are true! I had a few people recommended Merchants Auto to me in casual conversation about looking for a newer, reliable car. I was skeptical that they’d be able to do anything for me. I’m SO glad I decided to check them out. Damian was awesome! He put my initial concerns at ease immediately and made the process completely stress free and so quick. Everyone there was outstanding. They exceeded my expectations by leaps and bounds. I will definitely recommend them to anyone I speak to and anyone reading this.

Stephanie Fanny

Two years ago I walked into Merchants and I spoke with Peter Phaneuf and he worked his magic and got me into a new to me vehicle, a 2018 Ford Escape.  I loved it.  Well here I was 2 years later , my vehicle was totaled and I had a pick up I hated driving, so I took a ride and who was at the door but Peter and he did it again.  This time was unbelievable.   He not only got me into a 2021 Ford Escape...its fully loaded black leather interior and has all the bells and whistles and to top if off it only costs me $10 more than my 2018...how is that even possible , I don't know...if you want an amazing experience, Peter is fabulous at Merchants!!!  I will definitely be back!!!  Thank you once again!!!

Nevada Elkins

Richard Roy helped me finance and secure a new car, he was awesome. Everyone was extremely kind, patient, and helpful. This was my first time buying a car and they really helped me feel secure and celebrated this moment with me. I’m so grateful, and I would suggest anyone come to Merchants…and talk to Richard!

Missy Kimball

Darryl was fantastic! He was patient and listened to me in order to help me get into a vehicle that i was comfortable with. He also worked with me  to best be able to have affordable payments monthly. This is the second time i have bought at a dealership and this experience absolutely way better than the first. Ask for Darryl and you will have a great car buying experience.

merchants automotive group

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