Merrimack Street Volvo Cars

James Jacques

This was my first Volvo purchase and after visiting multiple dealerships, I am very pleased I ended up at Merrimack. Corey in Sales was incredibly easy to deal with, zero pressure and strong focus on "what questions can I answer to make sure you can make an informed decision", when Corey was not in when I did a follow up visit another sales person, Scott was incredibly helpful to again answer my follow up questions and even double checked that they had looked at all possible rebates I might be qualified for. They were very fair and very transparent on pricing and trade in and truly the easiest and most stress free car purchasing experiences I've ever had. I especially appreciated that much of the information I needed was handled via e-mail and text making it more efficient for me. I would highly recommend them and also expect to do my service here even though its farther than another volvo dealer based on the way I was treated at purchase. Thanks Alex, Corey, and Scott for a great experience.

Ian Morse

This is a great dealership to work with, not only from the sales perspective but also; from the service perspective as well!

When I bought a used car from them in August 2023, the infamous “check engine light” came on; which had to do with the catalytic converter. This light literally came on two days after I bought the car.

For those that don’t know, that’s an extremely expensive fix and catalytic converters are such a hot commodity to where those up to nefarious activities; would steal them from people’s cars. They’re that valuable and this was especially the case in 2021, where The Pandemic shut down supply chains; making catalytic converters even more valuable in that black market.

After the dealership did their troubleshooting steps (in which you can’t blame them to do and that does work out well for the customer; as this would allow to keep expense costs at an absolute minimum), they told me that they would take care of the catalytic converter, which was great because for starters; you cannot pass an emissions test in New Hampshire with a “check engine light” on.

Now, since I bought a used car with no warranty, in New Hampshire, it’s “buyer beware”. With this being said; they could’ve charged me $5000 for a catalytic converter replacement and they could’ve said something along the lines that it’s my responsibility with buying used cars like this.

If you take a look at the picture that I have attached in this review, Merrimack Street did not charge me $5000 for this replacement; which I would’ve had to do to keep this car registered (unless if I wanted to use an address that I still maintain in Florida, which is a state where there’s no emissions/inspection programs, to register the car in; which I didn’t want to do because car insurance premiums in Florida are astronomically high)!

In fact it was a lot less than $5000; to where they took care of the cost for catalytic converter replacement at no cost to me!

I’ve been around cars/owned cars for over 10 years now, where I’ve been around many different mechanics, repair shops and service departments at dealerships, between New Hampshire and Florida and they’ve treated me a lot better than other car repair businesses!

For example, a couple of weeks ago, I saw a screw in my tire; which is something that I’ve dealt with at least a few times in my life. This doesn’t happen that often in New England but in Florida, where there’s a lot of residential construction going on, to where nails are all over the place; this happened to me at least twice annually. And I kid you not that I was told that I would need to get a new tire; because they couldn’t patch it. Not at Merrimack Street, where for the first time ever in a situation like this, I didn’t have to buy a new tire; because they could patch it!

Also, a couple of months ago, my brake booster went on this car and James, who is a Service Advisor with Merrimack Street, went over all options that I had available to replace the brake booster; with pros/cons for each option!

Now, onto the sales department: when I bought the car in August, the Sales Representative that I spoke to at the dealership Matthew went above and beyond to find me a car, in my price range, that didn’t even hit the market yet (for advertising/marketing at the dealership), as it just went through a process to get it ready for sale and knowing the used car market, this car would’ve sold at the price range and given it’s attributes; in a matter of a couple of days tops (for your reference: I bought a 2011 Volvo XC90 with 118K miles for $9995)!

I highly recommend this dealership and I will go back again for future repairs and for future car buying as well!

Justin Shockley

Corey Gonyer put together an awesome deal for me on a pre-owned car. There was no nonsense. He gave me a great number for my trade and a more than fair price on the car from the start.

From start to finish everything took maybe and hour. I highly recommend stopping in!

Bill Stone

My wife and I just purchased a Volvo xc90 at Merrimack Street Volvo. Initially we had not decided on which model to purchase but the assistance and patience of Lou and Alex was outstanding as we changed our choice a few times. Very happy with the service, guidance and the car. Long time Volvo fans. Thank you.

Kelly Mead

Merrimack Street Volvo Cars…there are many superlatives that could be used to describe the dealership and our recent transaction! When I searched online for an XC40, I found some possibilities at Merrimack Street Volvo. After several phone calls and multiple email exchanges with Alex (yes, Alex the owner), we decided to make the 4-hour trek from Maine to test drive one. It was well worth the time and effort it took. Alex was waiting for us, willingly accompanied us when we test drove a car, and guided us through its features. He was very patient and knowledgeable, spent a very long time with us, and made sure all our questions were answered. There was absolutely no pressure. We made the decision to buy it that afternoon. It was the easiest and smoothest car purchase we’ve ever made! We would highly recommend Merrimack Street Volvo Cars.

Merrimack Street Volvo Cars

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