Metro Auto Sales Lincoln

Waleed Abuluhoom

My brother recently purchased a car from the Ford dealership in Tupelo, and it has been nothing but problems from the start. He was promised two keys, but they only provided one. They told him  to come back the next day, claiming they would have the second key for him. Then, they changed the story, saying they needed to contact the previous owner. It’s now been three weeks, and he still don't have the second key. Instead of helping, they’ve started blaming him, accusing him of asking too much—when all he  asked for is the key that he was promised.

To make matters worse, they assured me they would perform a full check-up on the car before he picked it up, and everything would be ready. After he bought the car, they completely backtracked on that promise and denied ever offering such a check-up. The way they blatantly lied to his face is unacceptable, and it’s clear they have a preference for deceit.

The customer service he received has been appalling. The manager he dealt with was rude, dismissive, and seemed more interested in getting rid of him than resolving the issue. This entire experience has been a nightmare, and I strongly advise anyone considering this dealership to avoid it at all costs. Save yourself the headache and go somewhere else.

Lanita Goolsby

Beyron and his team made my purchase of my 2022 Bronco Badlands effortless! Beyron was very helpful in assisting me with completing my order and keeping me in the loop the entire process! He was upfront with pricing of my Bronco and I loved that! That was a plus for me because I knew everything upfront and I felt confident and comfortable with my purchase! We ordered in December it arrived Tuesday and Beyron and his team took care of me the entire process! Today I finalized everything and there were no hidden anything…what Beyron priced and told me is exactly what I finalized today! I am one happy Bronco owner! I love the great customer service from beginning to end! If you haven’t used Metro Ford Tupelo with Beyron and his team then you are missing out! Thank you Metro Ford Tupelo for my Great experience and I will definitely send everyone I know!!! Go see Beyron and his team you won’t be disappointed!! Lanita Goolsby

Metro Auto Sales Lincoln

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