Mission Viejo Acura

Jennifer Khalifa

I had an amazing experience buying my car today, all thanks to Anna! She was incredibly friendly, upbeat, and made the entire process feel smooth and stress-free. Her energy is absolutely infectious, and she was extremely diligent every step of the way. I can't recommend her enough to anyone looking for a car, she truly goes above and beyond.

Amir, who handled the financing, was also fantastic to work with. He was professional, transparent, and made everything easy to understand. Together, they made this such a positive experience. Thank you!

Andrew Chae

Purchased a 2025 Carnival SX Prestige Hybrid. I started with an online inquiry about inventory and pricing. Jacob got back to me promptly. After a few back and forths, we agreed on a deal. I drove 60 miles to Mission Viejo even though there are other Kia dealerships less than 10 miles away. Jacob was off on Sunday, so Ashley closed the deal with me. She was so friendly and professional. Please ask for her if you’re visiting the dealership. She’s good people.

I also have to mention how professional and courteous the receptionist was. And their Coffee Bean branded espresso maker is bomb. I had a chai latte, a vanilla latte, and an espresso. The showroom was built recently (I think two years ago) so it’s modern and welcoming. If you get hungry, there’s an In-N-Out across the freeway.

Overall, I had a wonderful experience. Highly recommended.

S Kreiss

Best experience by far in buying a new car! After issues with numerous Kia dealerships I inquired about the Kia Sorento X-Line SX Prestige AWD yesterday, 4/16 around 3pm. I was instantly contacted by Samantha in sales. We touched base, she confirmed the car was available. This car is hard to find and since I was coming from the IE, heading out to Mission Viejo was a drive, so she helped me over the phone to get as much completed as possible in advance. She told me exactly what to do step by step which was extremely helpful since I was pretty stressed from previous disasters. I drove out today, 4/17 and bought the car! It was ready for me when I got there. She was very accommodating and helpful every step of the way. She kept me informed of everything, didn’t hide anything and was straight forward upfront about everything. It was a nice change to only have dealt with one person thru the whole process rather than being tossed around to different people. Not only was my customer service experience impressive, but also the price of the car! Extremely competitive! They don’t mark up the prices by adding things you don’t want and make you pay for it. For those in the market, don’t play around with other dealerships, just come here, you won’t regret it…I didn’t!

Arlene King

First time visiting the Mission Viejo Kia and my experience was fantastic. After visiting numerous various brand dealerships, test driving various Hybrid SUVs, I found one! I needed a new vehicle (especially before the tariffs hit new inventory) and the salespeople, Trevor & Asal, were extremely knowledgeable and helpful.  I was even able to test drive to my home & make sure I had no difficulty parking it in my small one-car garage. The team at the MV Kia location are very professional and Trevor even helped take out the car seat from my trade-in and install it into my new Kia Sportage Hybrid EX AWD.
Love the Kia App and the many features I can access via my phone including scheduling service appointments. Also, the Service Dept waiting area is very open and comfortable with coffee & snacks included.
New convert to Kia, as a result!

Claudia Coronado

We bought our brand new Kia Sorento from Annie Cuevas and Ashley. Annie made the process extremely easy, quick and hassle free. We were able to fill out the application before even arriving at the dealership. She knew exactly what our family needed. We were treated great, received lunch and great coffee! But more importantly she cared and made our day with the purchase of our first beautiful family car. The car is fully loaded and we loved the wolf grey color. I highly recommend Mission Viejo Kia. The entire process was super easy and the entire staff treated us amazing. We were introduced to the service staff for our future service needs. We are extremely blessed and fully satisfied with our purchase. Thank you so much Annie and Ashley!

Mission Viejo Acura

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