Mission Viejo Infiniti

Olivia Obeng (GoddessLiiv)

Best dealership , hands down !!
I wanted to wait a lil while before I review so I could assure I’m confident with my review , but I’ve had my vehicle over a week , no problems at all !!
I came in a little worried about if I would even be leaving with a ride but Liam & Erik worked very hard to get me and my mother approved with everything we needed to leave comfortable !!
Great customer service skills , nice reliable vehicles , honestly the dealership went above & beyond .. I would definitely recommend this dealership , give them a call I believe they can make it happen like they did for me . & Nooo this isn’t a paid advertisement , this is a honest review from 2 happy customers !!
Thank you again Mission Viejo

Eddie Narro

Jose was very cool and dedicated. He’s very easygoing and good with kids too. My toddlers were very disruptive but he was patient and helpful. I traded in my old car and it was definitely worth it to come here from an hour away.

Andy Jomarron

Exceptional Service from a Knowledgeable and Trustworthy Car Salesman!

I recently had the pleasure of working with Jose Rios  and I must say, my experience was nothing short of outstanding. From the moment I inquired about the QX60, Jose went above and beyond to ensure that I had a positive and hassle-free car-buying experience.

First and foremost, Jose demonstrated an impressive level of knowledge about the vehicles on the lot. He patiently answered all of my questions and took the time to explain the features and benefits of each car I was interested in. His expertise and attention to detail helped me make an informed decision about which car best suited my needs.

What truly stood out about Jose was his genuine commitment to customer satisfaction. He listened attentively to my preferences and budget constraints, and never pressured me into making a quick decision. Instead, he took the time to understand my needs and worked tirelessly to find the perfect car that checked all the boxes. His patience, professionalism, and honesty made me feel confident and comfortable throughout the entire process.

Furthermore, Jose went above and beyond to ensure that I got the best possible deal. He was transparent about pricing, financing options, and any additional fees, leaving no room for surprises or hidden costs. He worked diligently to negotiate a fair price on my behalf and made sure I felt valued as a customer.

Lastly, the after-sales service provided by Jose was exceptional. He followed up with me to ensure that I was satisfied with my purchase and addressed any concerns or questions I had. His dedication to customer satisfaction extends beyond the sale, which speaks volumes about his commitment to building long-lasting relationships with his clients.

Malik

Infinity Mission Viejo saved my life. I was down and out with no answers, and somehow, I found the Facebook ad and answered it. I was skeptical at first, but they got me to interact and before I knew it I was driving to the dealer. The vehicle was even nicer in person and I'm so glad I spoke to Arde, Erik, and Alex. The GSM Jamie and Finance manager Lyle worked in the background to get me the deal of a lifetime. I'm truly impressed with the amazing customer service. I will be coming back to buy a newer car soon enough! Don't hesitate to interact with the FB ad, because it got me out of my seat and into the front seat of a brand new car!

Emily Lauren

Jose & Erick are the best! They helped me with the best they can to
get me into a car & they succeeded! I do not regret coming here! They treat
you well & get you into the car you want! No questions asked! Give them a try. I promise you won’t leave disappointed ????????

Mission Viejo Infiniti

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