Muscatell Subaru

Dewain Crim Jr

Absolutely wonderful!!!! Night and day difference from the Subaru dealer service experience back home in NJ. I made a 10:30 oil change appointment for today on Monday. The service advisor explained that when I get here, just pull up to the garage door, and it will open, then park inside and walk into the service office. As you see in the pic, I pulled up, that car was in front of me, she pulled in, and there was room behind her for me. The attendant waved me in, and the door closed behind me. This place is super clean. I got out, threw my empty soda can in the garbage, and proceeded to the advisor. I had one foglight out, so I ordered a new pair on Amazon, and they had no issue throwing those in. I also told them my left front tire loses about 5 psi over the course of 2 weeks, they said they would check it out. After I sat and made a fresh cup of Starbucks Kcup coffee and played with my phone and contemplated a Sandy's doughnut, a guy came out and gave me an inspection report. I needed a cabin air and engine air filter (which I knew), the tire, in fact, had a nail in it, and mybrear brakes were acceptable but getting worn. I told him to fix the tire, replace the filters, no on the brakes (front brakes do most of the work, and they were fine). I came in at 10:32, my car was done, washed, and out the door at 11:25. The total for all was $215.70. I cannot say enough good things about this dealers service department!!! Thanks so much guys!! Have a blessed day!!

Karlee Black

I leased my first car at Ward Muscatell and it was an excellent experience. Everyone I worked with was so kind and helpful. I absolutely love my new subaru!!

Michelle Peasley

Awesome experience with Ward Muscatell Subaru……they even delivered my car to me which I thought was amazing since I lived 50 miles away from the dealership.  I would highly recommend these guys!  I’m very happy with my new Subaru Crosstrek????

Patrick Link

Very good drive in for service. Service advicer was superb. Any time I've been in service drive or the rest of the dealership has been totally professional. I've bought 2 new Outbacks and very enjoyable experiences.

Muscatell Subaru

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