Napa Ford Lincoln

Paul Woodward

Great service from Napa Ford analyzing and repairing my 2005 Mercury sedan. Their service manager Victor amazed with his communication skills and by presenting the various options with a 20 year old vehicle. When parts were not available his network found some rebuild items and even sent back to Dearborn for repair.

Michael Fielden

After an exhaustive three-day search for the perfect vehicle, my journey led me from San Jose to Napa, where I had the pleasure of purchasing my car from Napa Ford. From my first call to the moment I stepped onto the lot, it was clear that this dealership stands out in the sea of options.

I had the opportunity to work with Francisco in sales, who was nothing short of amazing. His expertise, patience, and dedication to understanding my needs made the car buying process not just stress-free, but genuinely enjoyable. Francisco's professionalism and warmth ensured that every question was answered and every concern addressed, making me feel confident in my decision.

Moreover, the chance to talk with Kevin, the owner, added an unexpected and delightful layer to my experience. Kevin's approachability and genuine interest in ensuring customer satisfaction were evident in our conversation. It's not every day you come across the owner of a dealership who takes the time to meet and value their customers directly.

I left Napa Ford not just with a great deal on a car, but with the satisfaction of having met a team that truly cares about their customers. The drive from San Jose to Napa was well worth it, not only for the vehicle I purchased but for the service and personal attention I received.

To anyone considering a vehicle purchase, I highly recommend Napa Ford. Their exceptional team, led by Francisco in sales and Kevin at the helm, makes the daunting task of buying a car a memorable and gratifying experience. Thank you, Napa Ford, for setting a high standard in customer service and for making me a happy car owner.

leif morris

The Quick Lane staff is super helpful and professional. The person at the counter, Sabrina went out of her way to make sure my vehicle was finished quickly in time for an important trip, she was an excellent communicator, explaining what was needed and the costs. Sabrina made me feel very confident that my vehicle was in good hands. I will not hesitate to come back here again for the great service and great value

Robert McDaniels

Great customer service. And then out within a hour well truck drives wonderful one. Thi'm saying the mechanics should put.
Sea covers Only the customer's vehicle why they are servicing it. To ensure that the customer's vehicles do not get dirty. I had a small stain on my seat cover. But overall, I am very happy. Keep up the good work..

Patricia Bogdanovich

Great experience. Irma was very responsive, and transparent throughout the entire process. Her hard work helped to make this one of the best car buying experiences we have had, and will recommend her and her team at Napa Ford to others without hesitation.

Napa Ford Lincoln

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