Napleton Downtown Chevrolet

Teresa Hardison

The staff is consistently friendly that i never feel intimidated as a woman to ask questions i may be misinformed on. We've been customers since 2016 and still reasonable prices for every service. Very clean facility. Would enjoy visiting more car dealerships like this in the exact same fashion.

Sarah Newall-Watkins

I just recently bought a Genesis G70 from Ed Napleton Downtown Chicago.
My salesperson, Ricky, was absolutely lovely to work with, as was Alan in the finance department.
When we needed a little extra work doing a few weeks after I purchased the vehicle, we dealt with Kevin in service, who was equally lovely to work with. As was Bill who did the actual service on my car.
Thank you all for such great customer service.
My only bone to pick?
When I was getting the last of my belongings out of the car I was trading in, I asked Ricky to get a bag so I could put my stuff in it.
Downtown Chicago Ed Napleton has no bags for that.
When signing all the required documents, there was no Downtown Chicago Ed Napleton pens. Seriously guys? A high-end place like this with NO advertising "swag"? It cheapens the place to be honest.  I was given a garbage bag... Shame to be only able to give you 4 out of 5 stars for that reason.

Danielle Wright

Overall, I had a great experience purchasing a car from this dealership. Arnulfo and Jaime were incredibly helpful, patient, accommodating, and kind. They really worked with us to find what would work best for my needs and made the experience as stress free as possible. I’m very thankful for all of their help and I love my new car!!

Deidre Simon

I had a great experience purchasing a new car from Walter Cade.  After providing specs, Walter was able to locate the car I wanted and have it delivered to Napleton Downtown within a few days.  The entire process was smooth and seamless.  Will definitely be back when it is time to purchase a new car again.

Napleton Downtown Chevrolet

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