New Country Lexus Of Great Neck

Kuen Lung

Staff was professional, friendly, and explained the recommended service without preasure to commit. I was able to work remotely while waiting for my service to complete. The second floor is beautiful, is a waiting lounge and another room with several desks having electrical outlets for working remotely. Afterwards, received a video from the mecanic explaining maintenance on my car. Definely recommend this dealership for service.

Valery Wright

Very good experience overall. Eric Soto was my sales consultant. He was very professional, patient, informative, and knowledgeable. He took his time to help me find the best vehicle that “fits me”. He’s a calm guy with a very positive attitude, I did not feel pressured by him which made it super comfortable me to decide that I want to stay at this Lexus Dealership. I spoke to Nick the manager who answered all my questions & also kept in contact with me. Nick is very knowledgeable and also made me feel very comfortable with my purchase. I’m very big on great customer service & Eric Soto & Nick’s level of customer service was excellent! I’m very excited with my purchase here at New Country Lexus of Great Neck. I been to other Lexus dealerships but did not get the same experience as I did here. I highly recommend you doing business here I traveled two hours with no regrets.

David Yang

Always professional and prompt. I had an exhaust issue on an older model and they expedited parts and repair within a day. I love and support good indie shops and there is an added premium for dealerships of course, but I trust New Country's service department to do things right and do things quickly and stand behind their work.

Jean Edouard Caze

I recently had the pleasure of visiting Lexus Great Neck for servicing my Lexus GX 460 2023, and I must say, the experience exceeded all expectations. From start to finish, the staff at Lexus Great Neck demonstrated professionalism, transparency, and a commitment to customer satisfaction.

They took the time to thoroughly explain the maintenance procedures and any potential issues that needed attention. What truly stood out was their use of technology to enhance transparency throughout the service process.

Throughout the service appointment, I felt valued as a customer, with the staff consistently providing updates on the progress of the maintenance. Their communication was clear and honest, which made the entire experience stress-free.

I highly recommend Lexus Great Neck to anyone seeking professional and reliable maintenance for their Lexus vehicle.

Big thanks to Neil. He was awesome.

Karina Takhmazyan

I recently had the pleasure of visiting New Country Lexus of Great Neck and I must say, it was an exceptional experience from start to finish. Not only did they offer me a fantastic deal on my new vehicle, but the staff and manager were incredibly friendly and professional throughout the entire process. Highly recommended!

New Country Lexus Of Great Neck

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