North Park Subaru At Dominion

Kristin Kelly

We worked with Michael, who was amazing. We initially came by just researching, as I had my heart set on  another vehicle from another company. Michael let me test drive and wasn’t trying to sell me one way or another, rather gave me all the facts I needed about the Outback wilderness. When I came back to purchase (fell in love with the OBW) he made the process quick and easy and was willing to advocate for some upgrades to the management team for me. Best car buying experience I’ve ever had!

B Stein

Friendly staff and great location. I called one day looking for a used Subaru Forester Sport and spoke with Alex, who was able to track one down for me. He went above and beyond to find the vehicle I wanted. This dealership treated me fairly and gave me a reasonable price on my Forester.

Tracy Molina

Superb customer service! Clean and comfortable waiting area. My experience with dealerships normally is they take hours on end just for an oil change. Not the case at here! Just over an hour for oil change, fluid topping, tire pressure adjustment and putting on my cross bars! They even sent me a video of what they did!

Zach Scoggins

My NP Subaru at Dominion experience was incredible! I initially bought a 2014 Outback, then got it a couple days later so that they could tighten up a few things mechanically (In their defense, the Outback literally came in the day before we went looking for cars). So, I picked it up 48 hours later and within about 20 minutes the “Check Engine” light came on.

I called Avi (My AMAZING sales associate) and he told me to bring it in. Avi told his manager JC about the situation when I arrived, and JC had the Outback looked at by the mechanics. He then said “It’s the catalytic converters, and I can replace them for you or get you into a new Subaru. Your choice. Sorry Zach…this is not ok.” So, after I talked with my wife we chose the latter option and went with a 2021 Crosstrek. Even better!

The cool thing was that both Avi and JC took full responsibility and were never shady or accusatory. Honoring their 72 hour return policy they made it right! They even knocked off a chunk of the sticker price of the Crosstrek without me having to ask, and treated me with the utmost care and respect.

Here’s the value of this experience…
No person or business is perfect. However, when a person or business messes up…taking responsibility is the BIGGEST VALUE to (Me) the customer. The Crosstrek was significantly more expensive than the Outback, but because of how Avi and JC handled it I chose to give them the sale rather than go elsewhere.

I can HONESTLY say that I felt as if I was buying from family (Avi, my sales associate) and a good buddy (JC, the manager). Oh! Heather (Our finance associate) was great with our two kids, and gave them sticky toys that they were throwing all over her office and she was just so cool and fun with them.

So…Avi, JC, & Heather…THANK YOU & God bless!!

I cannot recommend NP Subaru at Dominion any higher. We will buy every new vehicle from them, and if Avi is still there…he’s our guy!

Lonnie Fisk

Alejandro Carrillo and team were amazing at getting me taken care of. I wouldn't want anything less, when dealing with a salesman anywhere.

Everyone was extremely welcoming and offered help immediately, the moment my family and I walked in the door.

These guys made me feel like family and were far from your stereotypical  pushy salesmen.  They asked how they could make my new Ascent happen and they did it, without question. I thought it would be a hard deal to make having some credit issues.

You guys are absolutely awesome!

North Park Subaru At Dominion

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