Open Road Mazda Of Morristown

Jerome Christie

Buying a car can be stressful and most people, myself included, dread having to do so. My salesperson Josh took all of the apprehension out of the experience right from the beginning. He stated that he didn’t like playing games or pressuring people and that he was there to help. I greatly appreciated that because I was at a different dealership a few days earlier where they played games with pricing and fees. At Open Road Mazda Josh exhibited such professionalism and connection by listening attentively, communicating what he personally was about and what the dealership was about. He was thoroughly knowledgeable about the vehicle I was interested in and others. I had done my online homework and knew that the used vehicle was priced right even though it was above my personal limit. He and his manager Marcus actually worked to price it where I could afford it. Marcus professionalism reinforced the culture of the dealership which is one of connection with service and without pressure to make the sale. Even though the car was now in my reach I needed a certified vehicle because my wife is disabled. This one wasn’t. Marcus search their inventory and found another certified used vehicle that was one year younger with less mileage and just as many features for a little less. This experience was so positive and completely opposite what I experienced elsewhere. I am very satisfied with my car and my prayers were answered. Buyers will have peace of mind and satisfaction with this dealership and their personnel.

Helder Jacinto

My oldest needed a new car and wanted a Mazda, I reached out to a few dealers. After speaking with them we decided to buy from Open Road Mazda of Morristown. We worked with Julio and he was a pleasure to deal with. This was my oldest first new car and Julio made the car buying experience a breeze. I recommend him and Open Road Mazda of Morristown!

Karla Gomez

Loved my experience! I was able to buy my new mazda 3 carbon turbo. Sherif is a great salesman. Mike and Marcus were very informative and patient with me. Valet employees were super helpful, it made my experience very comfortable. Finance was informative and was able to help me out with a payment plan. Overall would come back again! Keep up the great service!

Chris King

Recently picked up a Mazda3 Hatchback and had a great experience with everyone at the dealership. Mikhail was a great salesman, very knowledgeable and helped guide me in the right direction as soon as I started speaking with him. I went in to test drive something else but my heart was set on the Mazda3 and he got me in the car I really wanted. The process was straightforward and they worked with me on what I could afford and didn't try to pressure me or upsell me on anything I didn't need. Melvin in Finance was also great to work with and I appreciate the work he and Mikhail put in to get the right deal for me. Thank you to Ed for setting me up with Mikhail, this was the best dealership experience I've had.

Michele Bird

Open Road Mazda of Morristown really worked with me under a unique circumstance with my trade in (a 2019 CX5 that started having electric issues completely out of nowhere!). I loved my 2019 and was not expecting to have to let my car go any time soon. I began working with Josh in sales and his manager Albert. Josh was kind and professional. His manager Albert really stepped up for me and my needs under this unique circumstance and I am so thankful for his advice, patience, warmth, and straight forward approach in working things out. After some thought and consideration over my situation between the old car and getting a new one, they made my decision easy. When proceeding, I then worked with Bob in sales who is one of the sweetest salesmen I’ve ever worked with when it comes to car shopping. He really was very approachable, warm, and lighthearted, making what can be a very stressful situation, less stressful for me. Lastly, I finalized everything with Chris and another manager, Marcus. Marcus made sure that I was 110% happy with every single aspect of this sale and my experience. He was extremely sweet, very understanding, willing to listen, and extremely helpful. I feel very thankful to have worked with these gentlemen throughout this process!! And I’m really excited about my beautiful new ride, 2024 CX5 :)

Open Road Mazda Of Morristown

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