O'steen Volkswagen

Kiersten Dunlap

Andrew was very honest & helpful in getting me in what I wanted. Discussed all options & went through the process quickly and effectively. Would definitely recommend for a great buyers experience, and I’m usually pretty wary of dealerships.  Thanks for the great experience.

Gerald Lalane

O’Steen Vw in Jacksonville is a very good place to go to, they really big on pleasing their customers with whatever needs to be done & care to know how you feel about the service, I definitely recommend going there for your service when needed.
Thanks you to Mr Didier service manager for having great employee like Justin at the front desk communicating on update on my car was very easy.

Heather Newcomer

I've been bringing my car here for service for a few years. They've always been straight forward with me which can be hard to find. Tom with their service team has been a great help most recently. A part for a major engine repair is on back order with no ETA and he's been providing daily updates as well as putting me in a loaner. It's been so reassuring to get those daily check-ins and know that someone is doing everything possible to get you back in your car.

Tyler Marshall

I came in for my routine oil change and to check up on my car making a weird noise when I'm steering. I was greeted and assisted from a man named Justin. He was able to let me know how long I should expect to wait with the best precision he could give at the time. Once the oil change concluded he was able to give me a paper from the inspection that clarified it was a steering rack issue. He gave me the inspection for free and also waived the cost of rotating my tires. Justin is a stellar associate that deserves all the money he's earning there and more. Amazing service my friend!

MikeyG

I cannot say enough positive things about my purchase experience at O'Steen Volkswagen and working with Sales Consultant Roman Gavrilov. Like another viewer commented after visiting a nearby dealership, “O'Steen was a breath of fresh air.” Roman and Sales Manager Chris Newton were extremely friendly, low-pressure, and patient. Both worked tirelessly to find me the Atlas I wanted at a great price. I also found it a pleasure to do business with Finance Director Rob Davidson. Overall, I can say this was my best new car-buying experience in 30 years of purchasing vehicles. Thanks!

O'steen Volkswagen

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