pacifico mazda

Dee D

I can't express how thrilled I am with the exceptional service I received from Eric and his team at Pacifico. After a dreadful experience at the Abington location, I was seriously considering abandoning my Mazda plans altogether. But the Pacifico team completely turned things around for me.

From the moment I walked in, Eric and his colleagues were the epitome of professionalism. They were incredibly informative, patient, and accommodating, addressing every concern I had with a level of politeness and expertise that was truly impressive. Their dedication to providing outstanding customer service made me reconsider my decision, and I'm so glad I did.

The unbeatable interest rate of less than 2%, along with the complimentary car washes and other fantastic perks, made it a no-brainer to proceed with my Mazda purchase through Pacifico. I genuinely appreciate the effort and care they put into ensuring I had a great experience. Thank you, Pacifico team, for restoring my faith in Mazda and for making this process so smooth and enjoyable!

Courtney Chu Donkin

So so so happy with my experience at Pacifico Mazda! I’m already a huge fan of the brand and this dealership was the icing on top of the cake! Juan, our salesperson, was very professional and overachieving in every aspect. He went above and beyond to help me find the perfect car for my needs! Michael, in finance, was also very professional and advised based on his personal experiences while not pushing anything extra. Highly recommend this dealership!

Aaron Z (AyyAyRon)

Scheduled service for a recall of my back up camera flickering and inconsistently working. I arrived a little after my appointment time and Joey was able to accommodate me wonderfully. Gave me an update about an hour after handing my car over with a video detailing the inspection they performed. Then had my car service completed about 30 min later. Turn around time was superb and I felt I was treated kindly. Pacifico Mazda was nothing short of great so I will be returning to them when I need to visit a dealership in the future.

Ron C

I've been having my car serviced here for the past 7 years, and I'm very pleased with the service.

Making the appointment online is easy and has been snafu-free.

The staff is pleasant, helpful, and easy to work with.

The work always seems to be done well, I've had no problems at all and that is the most important thing.  They send little videos of the work done, narrated by the mechanic.  A nice touch in that the person doing the work explains it, rather than the front desk person trying to relay.

I generally wait for my car (though they offer complementary rides) and it is a very clean, well-appointed waiting area with water and coffee.  And a "quiet room" with a desk for computers so you can get work done.

I also think they are honest.  I used to take my prior car to a different dealer (different brand) and no matter what the "routine service" mileage point I brought it in for or any specific item, seems I always ended up with a $400 bill.  I thought they were scamming me.  That isn't the case here - everything seems legit.

Brian Chernak

Excellent service and importantly great communication from Joe while my car was serviced. They sent a video while the car was getting work to show me the defective part, and replaced it without fuss. My car was under warranty and there were no issues about getting it done. They earned a no-doubt new customer for all my future service needs in the Philadelphia area.

pacifico mazda

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