Parks Luxury Of Roanoke

Blair Johnson

I recently went through the difficult process of having my vehicle deemed a total loss. I first found a similar replacement vehicle out of state and after paying the deposit for the vehicle it was sold to a local customer before I could even set up the transport! That chaos resulted in being a blessing that brought me to this dealership. This was to be another out of state transaction which I was very leery about due to my last experience. I immediately felt at ease upon the first contact I had with Jim. He made sure that I would be the purchaser of the vehicle and was beyond AMAZING and LOYAL! Jim and his manager, Sonia, are extremely knowledgable and set the bar high for being people driven and NOT sales focused. Being on an intense time crunch with  Christmas being right around the corner and a huge lack of transportation companies available it was crucial for this purchase to go smoothly. Unfortunately, my transportation company dropped the ball and left me in a corner with just about no options for pick up. Devastated doesn’t even begin to describe how I felt. Sonia is a true ROCKSTAR and kept in constant contact with me to assure me that they would hold the car for me and not to worry about losing the sale due to the transport issues. She was able to coordinate with a transport company to pick up the vehicle on Christmas Eve and it was delivered Christmas night!!!! The vehicle was exactly as described but actually even better!!!! It was immaculate inside and out!!!!!! I cannot put in words to accurately describe how much they meant to me by being there to help me during this insanely stressful time. Sonia and Jim are a true class act!!!!! I 100% recommend this dealership to anyone and EVERYONE!!!
Thank you Sonia and Jim!!!!!!!!!!!

Jason Cocke

Bought a used BMW from these guys and they were great to work with! Very friendly, no hidden fees or costs, and a very fair price for the car. Trade in value was also above average! Thanks Slavi, Andrew, and Marin!

Jim Thomas

As an Acura Specialist here, please allow me to share with you my favorite part of working for the Parks Group.

I am an "Elder Millenial". I turn... 40... this year ????

For as long as I've been buying cars, I've always used Car Gurus and other 3rd Party sites to ensure I was getting a good deal.

When I started here, almost six years ago, one of the first things I learned was: THAT'S HOW WE PRICE CARS ????

No pressure, no haggle, no nonsense!

We sell quality Pre Owned vehciles at extremely competitive prices and of course a wide selection of New Acuras, Audis and BMWs!!

However... the bad news... if you want a dealership that memes are made about... this isn't the one!! Oh and trust me, I get tagged in Car Sales Memes ALL THE TIME ????????????

You won't hear "what do I gotta do to get you in this car today"... that's so 1980s!

What you will hear is me ask is: "For your next vehicle, what are the NEEDS, what are your WANTS and what BUDGET are we looking at?" and I will do my very best to find you something in our selection that matches all three.

If I have something that checks those boxes and you like it - I'd love to earn your business!!

Come see me at Parks Luxury of Roanoke on Peters Creek Rd and ask for Jim Thomas!

Be sure to Google "Parks Acura" as well and read my reviews on there too ????

Terri Curro

Today, I purchased my dream car from Parks Luxury of Roanoke!! We have been working with Sonia Older for the past few months and she has been fantastic to work with. She truly went above and beyond every step of the way. She never pressured us and showed so much patience as we held out for the perfect vehicle. Today we also had the pleasure of working with Bill Call. Honestly, everyone we met was exceptional. They really treated us like family! I highly recommend them! A very different car buying experience! You will not be disappointed! I can honestly say, I have never written a review following a car purchase before but felt so strongly about the great experience we received that I felt it was necessary!

Parks Luxury Of Roanoke

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