Payne Brownsville Mitsubishi Volkswagen

Desiree Nelson

I had a wonderful experience with the service department today! We're not from the area, and didn't get a chance to get the oil changed before leaving town. We called and they said we could just bring it in. They did the oil change while I waited in about an hour. I had asked them to rotate my tires, but they forgot. They were apologetic and so  helpful that I didn't mind waiting a little longer. We noticed the battery for my remote starter needed to be replaced, so they did that complimentary. I truly appreciated them being up front and efficient. The waiting area is kind of small, but luckily, I was the only one there. It's stocked with plenty of vending machine snacks, a coffee bar, and a TV to pass the time. We're in the valley often, and it's comforting knowing we can count on them when needed.

Bruce Kari

We had a leaking head casket replaced under warranty. Marco and his staff did an excellent job. The car works like new. They also made the car look like new. Hats off to Marco and company.

Santos Ortiz

I was reminded of my upbringing in an auto repair shop from the 1950s to the 1980s.  Gentlemen service writers and mechanics really worked with me well and made me feel assured that issues would be solved.
Aaron was our service writer.   We are proud of the PAYNE family name.  May God continue Blessing the entire TEAM.

Payne Brownsville Mitsubishi Volkswagen

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