Pete Kitt's Automotive Sales & Service

Sandra Salisbury

We had a fantastic buying experience with this small dealer!! My son totaled his car the Friday before Christmas. He found a car at Pete's he was interested in. JR went above and beyond by accommodating us on when we could meet to look at it because we were driving 2h to get there, the Friday before New Year's.
I'll admit, I was skeptical because the car was listed significantly lower than any other we had found and it had been in an accident. JR may be the most honest, forthcoming dealer that I've ever met. He offered up information we didn't ask about, brought the car into the shop so my husband could get a better look (it was dark out). He got out cardboard and a flashlight, so he could look underneath and showed him exactly what damage/repairs he could tell had been done to the car.
JR explained to my son why his interest rate was higher and exactly what he should focus on to improve it. He explained how to pay extra on the loan and the difference between making payments early vs. paying on the principal. JR didn't force him into buying extra gap insurance, explaining that because his down payment was so large (over 50%) that it would be a waste of money, the car would never be worth less than the loan. Who does that? You just don't find that anymore.
I've never had such a great experience with ANY dealer or service station and I'm sure I will be hard pressed to find another. I cannot speak to anything more than the shopping/buying experience, as we just bought the car, but if I were in the market for a used car, I would look at them again.

Chris Wright

The insurance company totaled my jeep. JR just happened to have a jeep on his lot. I was very pleased on how he helped me to get the vehicle and address the concerns I had after the purchase. When it comes time to get another vehicle he will be my first stop. He has done some vehicle repair for me in the past. What I like about JR is he will tell you what's wrong , but he won't try to selyou anything you dont need. His team does everything they can to repair it right the first timel

Scott Brown

I've been coming here since I got my first car 21 years ago. Straight shooters and you don't ever have to worry about them trying to sell you on stuff you don't actually need fixed.

Brani Andreev

I bought a car from Pete Kitt's a few years ago. It was a very nice vehicle and it has served me well. Recently I called them again to look into upgrading into a newer model. Their customer service was as helpful as ever. I had so many questions on how to handle the car I already had, whether to sell it or trade it in, and what's the fastest way to make the upgrade. Customer service handled all the paperwork for me, and it felt so easy. They were patient with me trying to figure out the different makes and models for the upgrade I wanted, and I am very pleased with the final choice I made. I really enjoyed working with them, so it was not simply buying a car, but I feel I even learned some new things about vehicles. I am sure some of these tips will be helpful to me in the future as well!

I would definitely recommend them if you are on the market for a vehicle. They are local to Syracuse and have been doing this for 50 years, so that says it all!

Pete Kitt's Automotive Sales & Service

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