Platinum Hyundai

Jose Jovel

We are repeating customer, we came back for a 2nd car, a hard-to-find Palisade Calligraphy Night Edition found at Platinum Hyundai in Tracy.  Definitely, this is our go-to dealer when buying a car. Excellent customer service, best prices, smooth transaction, and they will go the extra mile just to help their customers get the car of their choice with the best finance option. Absolutely We had the most amazing and unforgettable experience by far among other dealers. This people will work and talk you on the phone/text/email and in-person they will not make you wait. We were blown away with the continues excellent service provided by Chantelle, salesperson and Mario Moreno, general sales manager. Mario made it happened to put us in the best hard to find Night Edition. He was very transparent, responsive, and made the transaction very pleasant and professional with the exact figures and options. Thank you for the unlimited time structuring the deal. He is totally a no pressure sales manager and give you the opportunity to hold the vehicle while a decision is made. At this dealer they always wanted to make sure we pick the right car and are happy with the purchase. Raymond in finance knows well how to run the most critical part. He was very helpful. Previously we had met the general manager, Tony, who came to talk to us making sure we have been helped. They know how to make customers feel comfortable.
Everybody at the dealer is very professional, warm and welcoming. A big Thank you, Chantelle, Mario, Raymond, Tony for all your help, and also to everyone (I know everybody’s name) who makes this dealership one of the best in the nation.
I rate this dealer with 5 stars and highly recommend their team to help you with your next purchase!

Sam Cortez

We drove 60 miles to Platinum Hyundai in Tracy to get a new Palisade Calligraphy in the color of our choice and the best price by far. Initially we established contact with Chantelle, our salesperson, who quickly found us what we were looking for. The car was ready for us as we arrived and she was extremely thorough in informing us about the car and answering all of our questions. Chantelle and Mario A. made sure our time at Platinum Hyundai was worthwhile and ensured a smooth transaction. Thank you to Chantelle, Mario A., Mario Moreno and Stephen in Finance for their help in structuring the deal and making our visit a positive and memorable experience. A huge thank you to the rest of the staff as they were so kind and attentive to my family as they waited in the waiting area. Platinum Hyundai prides itself in being a family-owned business and I now understand how important that is in not only serving their customers but as a consumer. Of all the car dealers we’ve been in touch with, I rate this dealer with 5 stars and highly recommend their team to help you with your next purchase!

Nicholas de Almeida

What an amazing buying experience! My wife and I purchased a ‘24 Hyundai Palisade Limited on Saturday. I worked with Zack and he was awesome! I explained that I was ready to purchase the car the same day and had a specific number in mind. Zack was super responsive and was able to work with finance and then the manager to match the number that I was willing to pay in under a hour. Compared to the other local Hyundai dealer we visited this was a night and day difference. We spent a week with the other dealer, and they just played games and gave us the run around. Literally within a few hours from initial contact, my wife, kids, and I took ownership of the vehicle. So easy and seamless.

Shout out to Raymond in Finance as well. He did not pressure us into buying extra packages and answered all of our questions. He also hooked us up on the extra protection that we wanted. Loved his stories too! Good guy.

Overall, this is a family run business and they really treat you as a customer. The showroom is amazing. The staff was super friendly and even allowed my daughter to watch her cartoons on the big tv in the waiting room.

If you’re looking for a Hyundai in the Bay Area don’t waste your time going anywhere else. Platinum Hyundai of Tracy will take care of you. They are so great, I will now drive out of my way for future service rather than going to the Hyundai dealer down the street.

Ask for Zack and he’ll take care of you!

-Nick & Amelia

Ben Davis

I purchased a car today working with Leo Padilla. He was an active listener, and took into account all of my concerns while being more concerned in getting me behind the wheel of the car I wanted than trying to an upsell… or any sell at all to be honest. I felt zero pressure to buy and he was quick to offer me assistance with the purchase once I decided to go through with it. I am always grateful for customer service oriented folks who work in commission fields. Wonderful salesman excellent dealership and I will consider them for future purchases.

Michael Campos

I went into Hyundai of Tracy just to look and see what they could do for me.  I was involved in an accident a few weeks prior and my car was deemed totaled by my insurance appraiser.  I was without a car for a couple of weeks and was weighing out my options to see what I could afford and what was out there for me.  Daniel my salesman and Zach the manager were willing to work with me and got me in a 2023 Hyundai Tucson fully loaded at a great price with a monthly payment that I could afford!  I didn't feel pressured at all but instead I felt that they were willing to help me instead of adding more pressure to what can already be a hectic process.  I was there for a couple of hours as it was a rather quick process.  I couldn't have asked for better service!  I highly recommend Platinum Hyundai of Tracy for your car sales needs!  Thank you!

Platinum Hyundai

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