Porsche Spokane

Christina Burns

I have purchased plenty of cars at dealerships and the experience has been stressful and borderline predatory. I have never had a truly pleasant experience at a dealership until i came to Porsche Spokane. We first worked with Brett who was helpful and created a very welcoming environment. Our second visit we worked with Lucas and Andrew helped out. Lucas was super helpful and found us the perfect Porsche to fit our needs. It truly checked all the boxes and he made sure to show us all of the features beforehand. Talking to Andrew was super helpful. He had tons of information that helped us feel really good about the purchase. All in all they let the cars speak for themselves, which they do, without a pushy experience. The facility is gorgeous and provides a truly elevated shopping encounter. Highly recommend.

Sean Dillon (sdillon)

I've purchased four Porsches from this dealership.  Each experience was a true pleasure.  Andrew is a fantastic salesperson to work with, a true enthusiast in his own right and very helpful.  Ben was super great in helping spec a Cayenne for my wife that was just perfect.  The service department has always treated me very well, and have been extremely accommodating to me when I need service on the way to or from a track event with my RS.  I would not hesitate to recommend this dealership to anybody looking for their next Porsche.  These guys are truly next level, without all the pretense of a big city dealership.

Larry Eccles

This review is an acknowledgement of the excellent customer service experience I had when purchasing my vehicle at Spokane Porsche.

I was put in touch with their sales representative, Lucas Torres.  I explained I live 300 miles away in Seattle, but wanted further information on the vehicle.  Lucas not only gave me excellent knowledgeable information on the phone, but he made detailed videos of the car and sent them to me.  He was impeccable to the smallest detail.  So much so that I purchased the car without even seeing it in person.

The next morning he picked me up at the train station, during a snowstorm!  He went above and beyond making sure every detail of my purchase was an enjoyable experience.  We went for a text drive to make sure it was the right match for my driving needs; at which time he also gave me an education on the new technology this car had.  I am 79, and not technical, but Lucas patiently and thoroughly explained things and my drive home was great with the screen navigation and other new features he showed me.

The overall process was stellar; all the details were on point, resulting in an EASY and ENJOYABLE experience.  Spokane Porsche's commitment to customer service sets them apart from other car dealerships; and sales representative Lucas Torres sets the bar in customer care.  Highly

Michael Ballard

We purchased a used Chevy Volt online from Porsche Spokane and flew from Oklahoma to Spokane to pick up our car when the sale was final. Andrew Maher created the best sales experience we've ever had when buying a car! His passion for creating an exceptional customer experience really shined through as he ensured every question was answered before the sale, every detail was reviewed through a virtual walk through and test drive of the car, and a strong sense of trust was built.  All this gave us a strong peace of mind knowing that we were being treated honestly and fairly.  He went out of his way to proactively reach out to us through the entire process and made sure we felt comfortable every step of the way. Overall, we would characterize him as a man with a unique passion for treating people with respect, honesty and true care for ensuring an exceptional experience!

As we worked with other members of the staff, we again felt confident that we were dealing with a culture of high integrity with a solid understanding of how to create a great customer experience.  Jay in the Finance department was awesome to work with as he provided clear details and instructions to fill out all the paperwork from afar. He even went out of his way to work through making sure we had all we needed to apply for a newly available Clean Vehicle Tax Credit.

Rashelle picked us up at the airport and continued the culture of customer care as she patiently waited for us at the airport and then engaged us in great conversation that made us feel comfortable and welcome to Spokane and the dealership.

When we arrived, Andrew was there to welcome us even though it was his day off!  He wanted to make sure that we were satisfied with everything and that the vehicle was ready and waiting for us out front.  He loaded our luggage, put on our Oklahoma license plate and followed up on making sure we would receive one additional part that he promised to replace while we were working through the sale.

Bottom Line: Best Customer Experience we have ever had when purchasing a vehicle!  Many thanks Andrew and all others at Porsche Spokane.  Who knows....maybe we'll fly to Spokane again to purchase another vehicle in the future!

Wally D

I highly recommend working with Andrew Maher and the team at Porsche Spokane!  I was an out of state buyer and was looking for my first 911.  Andrew was extremely helpful in answering all my questions over email and text as well as providing pictures and video of the 911.  I told him I had to see the car in person and drive it since it was used, and he held the car while I got a plane ticket to fly over to Spokane.

Andrew was an excellent salesperson and I never felt any pressure to purchase the car.  He sent me a shuttle to pick me up from my hotel and let me test drive it as soon as I got there.  He was truly knowledgeable and passionate about all things Porsche and even an owner himself.  Andrew was able to work out a great deal and even give me some recommendations around Spokane to see before I left.  I will certainly be working with Andrew in the future for whatever Porsche comes next.

Porsche Spokane

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