Preston Toyota Of New Castle

Robin Mozley

My husband and I found ourselves having to find a vehicle unexpectedly after my accident. We saw an ad online for a vehicle that we were interested in from Preston Toyota. Long story short, we went there and met an OUTSTANDING salesman by the name of Ty Johnson. He made our experience absolutely amazing!!! Ty was very knowledgeable and attentive to our needs! It was the most pleasurable experience that we have ever had!!! Great job Preston Toyota! If I ever have the need to buy a car again, I will DEFINITELY be back ??

My son was looking for a new Prius Limited AWD, we found it here. We are from Illinois and the process was so easy, Ty was very helpful and professional. All the guys in the dealership were happy and had great attitudes. The finance guy was easy to work with-BIG PLUS-felt no pressure and we were off back on the road within 45 minutes. Thank you to everyone at Preston Toyota-We appreciate how easy it was to purchase a vehicle from your dealership.

Ted Starmack

Earlier this year, my daughter bought a Corolla at Preston. Braeden Bailey was her sales rep and he showed her the advantages of a hybrid based on the mileage she rolls up. He was extremely helpful and knowledgeable. She is thrilled with her car.
A few days ago my car had mechanical issues. I put on the miles as well. Knowing how pleased my daughter is with her car, I called Braeden. He was off that day and Drew Riley answered the call. Drew and I texted back and forth for a few days while I was waiting for a diagnosis for my car in the shop.
I decided that the smart play was to buy new.
Drew had the car we had been discussing ready for me to test drive. I had done my research and was sold on the Prius, I just needed to sit in one first.
Drew was incredibly responsive to all my questions and was ready to meet with me at the appointed times, which I really appreciate.
I cannot recommend the sales team at Preston Toyota of New Castle highly enough. Both Drew and Braedon were straightforward, honest, no high pressure tactics. They truly seem driven to help customers find what they want and need.
I would definitely shop there again and I would recommend them to anyone in the market for a great car.

Alyssa

Had an incredibly positive buying experience at PToNC, due primarily to the efforts of consummate salesman Rick Ferrari - most unlike my poor experiences at other Toyota dealerships.

Toyotas are often sold before they hit the lot, which lends some dealerships and staff a certain arrogance and condescension - but not here and not with Mr. Ferrari

He literally met me at my door and escorted me inside, and was attentive to what I was looking for; less than an hour later after a bit of dickering on my trade, I signed papers for the RAV4 XSE hybrid shown below. I picked it up the next day.

If you're looking for a dealer that wants to sell, sells at invoice and isn't full of patronizing derelicts, give Preston a chance

And if you do, ask for Rick Ferrari and Bob's your uncle.

Richard Yoon

Laura at Preston is excellent. I bought my Toyota Sienna XSE from them earlier this year.  I felt like I was in good hands, and they were also very accommodating with my schedule, as I couldn’t go up there right away to pick it up. Preston also knows how to sell cars remotely to out of state people so if anyone is looking to buy from out of state I highly recommend Preston. The entire team was on top of their stuff and when I needed documents signed by them for registration and etc they were on top of it and got back to my very timely. Thank you for being so easy to work with and for accommodating my needs. Also when I met Laura and was driving the car down she even made a small care package for me which I was really thankful for. Thank you Preston !

Preston Toyota Of New Castle

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