Principle Infiniti Of Boerne

Brenda Jaimes

Joy was amazing!!
Great customer Service very welcoming ,makes you feel like You’re not just another costumer.
When I got there she had already pull the car to the front ,had it cooling down so I can test drive it overall it was a  smooth process.
The  time I was there I felt comfortable ,relax not even stress out.This was probably the most smoothest car purchase I’ve done at no point I felt pressured.
Thank you Joy !! You definitely belong there.
Also Marco finance department was very helpful explained everything to me before making my final decision.

De'Shane Link

Thank you Francisco R. and team for the exceptional service from the time I drove up through the time my vehicle was ready. I appreciate the no pressure service recommendations and the explanation of what each line item entailed and how it impacted my vehicle performance. The loaner vehicle I was given allowed me to continue running my errands on a Saturday afternoon and even then, the work on my car was done faster than I expected.
I appreciate your help and it was a pleasure doing business with you.

Susan Smith

This  was what my husband and I thought was our first stop on o long list of dealerships, and we only intended to look. Instead we bought! This is the first dealership that has really listened to our concerns and needs. Joy was instrumental in finding the perfect car for us (somehow she even knew the color I wanted ????). She laid out the facts in a persuasive manner and wasn’t pushy in the least. When we picked the car up, Joy paired our phones and went over the car’s features and told us to come back in a week or so if we needed a refresher. That has never happened before in our car-buying experience. Buying a car here was as painless as it could be. Everyone concerned was friendly and eager to help make the experience a good one. I recommended the dealership to two people before we picked the car up. You can’t go wrong with these people!!

Amanda Oliver

This dealership is the epitome of customer service! My recent experience in the service department was excellent! My service advisor, Francisco, really went above and beyond from greeting me politely, keeping me informed, fast service, smooth payment process. I recently had ankle surgery so he facilitated a loaner drop off at my residence and picked up my car, which to someone who has recently had surgery was an incredibly convenient offer.  This dealership really takes pride in customer service and it shows every step of the way!

Martin Levi

Good day! My wife and I recently visited your dealership to inquire about a vehicle. We had the pleasure of meeting Ms. Joy Lodor, who provided exceptional customer service. She went above and beyond to help us find the perfect car for our needs. If you're in the market for a new vehicle, I highly recommend requesting Ms. Lodor's assistance. ???? #AmazingCustomerService #HappyCustomers

Principle Infiniti Of Boerne

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