Ray Catena Lexus

Tanya Robinson

This place is the best. White glove service. Honest, informed, helpful & pleasant staff all around. Osama Jacobs in sales is patient, thorough, & was a huge help in advising me on how to best transition from my totaled vehicle to my replacement. I've also been coming here for service for many years & they are also outstanding & trustworthy. Ceasar is my go to service man & he takes ownership of the work done at Ray Catena - with no upsell.

Highly recommended

Amish Surti

Buying LX RX 350 from Ray catena was like dream come true for me . and all in one credit goes to Mr Hassan Ghamlouch a very dynamic person who start and finished whole process as smooth as LX  RX 350 a very intellectual well experienced in auto mobile .i decided to buy RX350 on Tuesday night , Wednesday late evening without surfing and browsing around ten different dealership Ray catena was First stop shop for me I finished all my paper work  & Thursday I drove out my car , No gimmick no false promises & NO negotiation  which , I truly  liked that and That  proved their valued commitment & loyalty  to their clients.
entire ambience of the dealership was absolutely welcoming . I did not feel any buying pressure as we mostly experience other dealership who start hammering to buy same day ..so that  I  did not feel any sales tactics that's very positive experience for me . entire associates was very respectful to us through out process.
in my closing review , exclusively Thank you so much to Mr.  Hassan Ghamlouch to execute entire process remarkable and i highly appreciate to Ray catena for conducting their dealership so honestly and being loyal to their customers.
Thanks to all of you for your  excellent service , it was my pleasure for doing business with you
God bless you
AMISH

Gk Acos

Embarking on my journey to Ray Catena Lexus Dealer was the beginning of an exceptional experience. Led by Hassan Ghamlouch and his remarkable team, my aspirations of driving away in a New 2024 NX 350 were not only realized but exceeded. At Ray Catena, the essence of their logo - LEXUS - Experience Amazing, resonates in every interaction. My encounter there was nothing short of extraordinary.

From inception to conclusion, I was furnished with all requisite information with seamless proficiency. Hassan's depth of knowledge and proactive approach were instrumental throughout. Without hesitation, I wholeheartedly recommend Hassan and the Ray Catena team to anyone seeking not only a superior vehicle but an unparalleled experience.

In addition to Hassan's expertise, I had the pleasure of engaging with other team members, notably Isaac, who explained the intricacies of the Lexus care plan with unparalleled clarity. Their collective proficiency and unwavering dedication transformed what could have been a mere transaction into a memorable journey.

The ambiance at Ray Catena Lexus Dealer is simply captivating; it exudes warmth and hospitality, setting the stage for an unforgettable experience. From the moment I stepped foot into the dealership until the moment I drove off in my new vehicle, every interaction was marked by genuine enthusiasm and professionalism.

My time at Ray Catena Lexus Dealer was nothing short of enjoyable. The entire team's commitment to excellence and customer satisfaction made the entire process not just satisfactory, but truly amazing!!!

Melissa Leonard

Amazing!! What a wonderful experience. The Ray Catena Larchmont team treats you like family. Ivan Nunez is a top notch, personable, knowledgeable salesman and it was a true pleasure to work with him. Sometimes when you go into a dealership, you feel like the vultures are swarming. Not here! They treat you with respect, don’t push and are willing to take as much time as you need to find you the right car. They even feed you great food as car shopping makes you hungry. Side perk! Brandon, the tech guru extraordinaire was amazing and patiently teaches you all about the car and its’ features. Manny, the manager, is GREAT! They are lucky to have him! The entire team is a class act. Thank you!

Ming Zhang

Shout out to Jesus Flores for helping me get my dream car, a 2024 RX 350h! He’s been so helpful and always there to answer any questions for you, even during his personal time!

Also should out to the managers of this dealership  for being so friendly, and helpful on my requests! This dealership is upright straight with you with the out of the door price without any markups! Even for the hybrid! I’m super impressed! Thank you guys! I’ll be recommending friends and you’ve got yourself a loyal customer from this point on! Will see you all on the upcoming service! ????

Ray Catena Lexus

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