Richard Karr Cadillac

Margret Watson

Exemplary Service Beyond the Sale: A Review of Thomas Contreras, Your Exceptional Car Salesman

Thomas is not just a car salesman; he's an ideal professional who redefines the car-buying experience. From the initial inquiry to well beyond the sale, Thomas's dedication to exemplary service is unmatched.

Throughout the entire process, Thomas's responsiveness was remarkable. No question was too trivial, no concern too insignificant; he was always there, ready to assist with a genuine eagerness to help. His attentiveness ensured that every step of the journey was smooth and stress-free.

What truly sets Thomas apart is his genuine care and kindness. He doesn't just see customers as transactions; he sees them as individuals with unique needs and preferences. His caring demeanor shines through in every interaction, making you feel valued and respected.

Even after the sale was complete, Thomas continued to exceed expectations. His commitment to customer satisfaction didn't end with the signature; he remained readily available to address any post-purchase queries or concerns, reaffirming his dedication to building lasting relationships.

In a world where personalized service is a rarity, Thomas stands out as a shining example of what true professionalism looks like. If you're in the market for a new vehicle and want a salesperson who goes above and beyond in every aspect, look no further than Thomas. With his responsiveness, helpfulness, caring attitude, attentiveness, and kindness, he sets the standard for exceptional service in the automotive industry. Thank you, Thomas, for your unwavering dedication and outstanding support.

steph waters

Awesome dealership! I have purchased several vehicles from them and will continue to make them my preferred dealer for both sales and service. The sales staff is always very helpful and able to find me exactly what I am looking for! The service department is more than amazing maintaining my vehicles and is extremely knowledgeable with any repairs I need for my teenagers preowned vehicles! Highly recommend this dealership!!

Carrie T

Highly recommend Thomas. He went above and beyond for us to get the vehicle we wanted. We’ve bought several vehicles at different dealerships over the past 10 years, this was by far the easiest and didn’t feel pressured at all. We’re very happy with our new Cadillac and our experience with this dealership. Thank you!

gearheadmex

This review could have went two different ways. Purchased a 2019 Ram and after picking it up and driving it home, the check engine light and low coolant warning icon came on. Texted Todd the salesman and he told me to bring it in tomorrow and not to worry as they would look at it.  All I can say is Todd, Leonard in Service, Larry the Sales Manager, and Richard Karr stood tall and made this truck right!! By doing so, I am sure they turned a small profit into a loss to their bottom line to keep a satisfied customer. Where can you go and have this kind of customer service? My wife is looking for a new SUV and I can assure you Richard Karr will be where we find it. Thanks to all involved. Paul Mundy

tide podz

Wonderful faculty, all of whom are patient and helpful throughout the difficult process of getting and choosing a car. All staff are knowledgeable in all areas of the dealership and are consistently friendly. Overall a great experience for those who are as indecisive as I am.

Richard Karr Cadillac

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