Robert Basil Cadillac

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Jeff Statler

Visiting my old hometown in WNY the typical lake effect snowstorm arrives. I’m preparing to driving my Cadillac 400 miles home when I get a shudder. I quickly searched for a dealer and went to RBC. I explained my situation to Service Advisor Jordan Chevier and she suggested that I probably had some snow in the wheels. “We can run it through the car wash and see if it fixes the issue”. Ten minutes later I had a clean car all my tire pressure adjusted and not shudder.  Thank you Jordan.  Real Western NY hospitality.

Jenn I

My service advisor Jordan was friendly,
attentive, and knowledgeable about my car and my needs. The process from check in to check out was seamless. Thank you!

Robert Basil Cadillac

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