Rock River Kia

Anastasia Weeks

I’ve personally been to this Kia on multiple occasions now. Once to purchase a vehicle myself in which the process was smooth, easy and painless! We worked with Caesar that time. Yesterday after a good friend of mine had a terrible experience at another dealership and expressed her frustration to me I immediately told her to meet me at rock river Kia. After my great experience there months prior I knew she would be in good hands. The experience was amazing once again. This time working with Michelle who was absolutely wonderful through the whole process and kept everything feeling light and pressure free! Caesar again finalized the deal for us and was a pleasure as always! We appreciated both of their honesty and genuine care throughout the process. In the end my friend purchased one vehicle yesterday and another friend is now in the process of buying a K5 through rock river kia as well. It truly goes to show the kind of business this facility runs. Honest. Reputable and one that’s is centered around AMAZING customer service which is hard to find in this industry.
Thank you for not only taking care of myself but both of my friends as well! You guys are a dream team!! ??

Ron Reeves

I have purchased many vehicles from Rock River and I have to say Michelle the one in sales and Doug was by far the best experience I’ve ever had here. They not only went above and beyond but they were not pushy at all and explained their there to assist and answer any questions and let us know right in the door our experience matters! Thanks again we appreciate the level of service I haven’t seen before at a car dealership. ????

Sasha Hendricks

Absolutely wonderful experience. Prior to coming here I have had quite a few bad experiences with car dealerships and purchasing vehicles. They restored my faith that car dealerships can still be honest and care about their customer. Matt was wonderful. He was very patient with us. He answered our questions and allowed us a gracious amount of time to explore our options. He wasn’t just trying to sell a car or upgrades. He even gave me options of thinking about it and coming back a different day if we needed too. I appreciated as the consumer not feeling pressured into a major decision. He asked questions about our needs and wants and pointed out and educated us on things I would not have even considered. The gentleman that appraised my vehicle was incredibly reasonable on the trade in of my current vehicle and Greg in the finance department was efficient and great. We spent a lot of time here and everyone was very accommodating and kind. At the end of the day we didn’t buy a car because of the car. We bought the car because of our experience. I highly recommend them over their local competitors, going anywhere else would be your loss.

Abigail Glendenning

AMAZING AMAZING AMAZING!!!! I have never had such a pleasant buying experience. Michelle greeted me and my friends with such kindness. She helped my friend through the whole process of buying her first car and with finding the specific car she wanted and was so patient and helpful!

I was simply along to help navigate this process and had no intention of even looking at any vehicles for myself, but the 2024 Sportage on the floor caught my eye. I had her do some rough calculations for me and ended up buying it from her! They worked with me on every request and gave me an amazing deal! Caesar is also a rockstar and went out of his way to make me happy and he did just that AND MORE!

They were never pushy on anything and made sure I walked away comfortable with my purchase and with the best deal possible. I can’t say thank you enough!

Michelle and Ceasar, you’re awesome! Thank you for making our experience so wonderful!

Maurice Buffo

Pleasantly surprised how easy Usni was to work with.  Great experience.  Everyone was friendly and helpful.  My wife and I never felt pressured.

Rock River Kia

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