Rusel Felts Motor Company

Allie Carlisle

Hey, I just wanted to share my awesome experience at this dealership! They were really great in getting me a fantastic trade-in price for my vehicle. The staff was super helpful and made the entire process smooth and easy. I have to give a shoutout to Rob who treated me like family and was so friendly throughout my visit. I highly recommend this dealership to anyone looking for a stress-free car-buying experience. Thanks again for the great service and making me feel valued as a customer!

Denise Ramirez

Seriously cannot recommend Rob the Car Guy more for any car needs. He treated me like family the whole time and everyone at Rusel Felts was super friendly and sweet and made me feel comfortable during what can be such a high stress purchase. If the time comes for a new car in your life, definitely hit him up! He makes sure to give you the best quality car and service.

Sarah Aleman

Exceptional Car Buying Experience - A Five-Star Dealership! Ask for Rob Aleman!

I recently had the pleasure of purchasing a vehicle from Rusel Felts Motor Company, and I can confidently say it was an outstanding experience from start to finish. This dealership truly deserves a five-star rating for their exceptional service and professionalism.

From the moment I stepped foot onto their lot, I was greeted warmly by the friendly and knowledgeable staff. They took the time to understand my preferences, budget, and requirements, ensuring that they presented me with the best-suited options. Their expertise and genuine enthusiasm for cars were evident throughout the entire process.

What impressed me the most was the transparency and honesty displayed by the sales team. Ask for Rob Aleman! They provided detailed information about each vehicle, highlighting their features, history, and any necessary maintenance or repairs. It was refreshing to deal with a dealership that prioritizes integrity, making me feel confident in my purchase decision.

The dealership's inventory featured a wide range of quality vehicles that catered to various budgets and preferences. The vehicles were immaculately presented, both inside and out, showcasing the dealership's commitment to offering top-notch products. Additionally, the dealership's facilities were clean, organized, and comfortable, creating a pleasant atmosphere for browsing and test driving.

Throughout the negotiation and financing process, the dealership's finance team was professional, patient, and respectful. They worked diligently to find the best financing options that suited my needs, ensuring I understood each aspect and answering all my questions without hesitation. The entire transaction was smooth and efficient, thanks to their expertise and attention to detail.

In conclusion, Rusel Felts Motor Company exceeded my expectations in every aspect of my car buying experience. Their friendly and knowledgeable staff, transparent approach, extensive inventory, and exceptional after-sales service make them deserving of a five-star rating. I highly recommend this dealership to anyone in search of a reliable, customer-oriented car buying experience.

Eric Tennyson

I drove my cousin from Houston to San Antonio over the weekend so he could purchase a truck from Rusel Felts Motor Company (RFMC).  Joey, the GM, helped us and he was amazing.  From the beginning, the experience was different.  It was basically the opposite of what we all know at car dealerships, you know, the one we avoid at all costs.  Joey and RFMC did not fit the stereotype.  After browsing the lot, I found a great car and traded my wife's car in on the spot.  No, I did not plan to buy anything.  I was there to hang out with my cousin over the weekend and that's it.  The process was easy and straightforward with none of the crazy games dealerships typically play.  Joey offered a more than fair deal on my trade-in and the price I paid for the new car was great!  Look, I'm in my mid 40's and I've purchased a number of cars over the years.  I live over 4 hours away from RFMC but I can guarantee I'll be back to buy more cars from Joey and his team.  Last thing I'd like to mention is Joey went out of his way and met us on his day off (early Sunday morning).  I'm telling you, they don't make dealerships like this anymore.  Well done Joey and RFMC!

david zimkowski

Joey and Rob were absolutely awesome to work with. Car was out front as promised,  showed her other cars to compare,  very genuine.   Explained everything to our first time car buyer daughter.  No pushy let me go talk to my manager nonsense.  Vehicles were clean,  shop was clean.    Was very very impressed with their operation,  their patience to let her choose between 2 cars and getting out the door in 25 minutes with the keys once she decided.  Let them know what you are looking for and go see them!

Rusel Felts Motor Company

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