Russ Darrow Cdjr Of West Bend

Peter Moe

We worked with Sales Consultant Andrew Morse on buying our daughter’s first car.  He was very personable, explained everything, was very attentive, and made sure we were completely satisfied with purchase before we left.  Our daughters’ first car was a great success!

Zach Bortmess

Finally sold 2 out my 4 cars and wanted something really nice. Lone and behold they just got in a ford explorer that I absolutely loved. Black and black fully loaded to the max with options and Sean W there did everything for me quick and easy. They went through all the options for the loan and different down payments and what I'd pay. Now I have the nicest suv I'll ever own

Leah Hafermann

I randomly stopped this past Wednesday to take a quick look at some certified cars. Found a handful of ones I was very interested in for a great price!
Jose met me outside for a quick hello and gave me his card.
I quickly got ahold of him to express my interest in coming back. I stopped to get an idea of numbers with him, and he made it so easy to get an idea of what I would be looking at.
Stopped back the following Friday with intent to purchase a vehicle. There was a big hiccup in communication which keft me feeling less prideful that I was doing this alone for the first time after building my credit.
Justin, Anthony and Jose made it right, VERY quickly. I don't know that I can express how grateful I truly am for the quick actions and making this right.
That alone tells me that their values are above making a sale.
They have gained a loyal customer!

Brett

As a happy Mopar Customer. It's awesome to finally have a top tier dealership that represents Dodge, Ram, Chrysler and Jeep in West Bend. My exposure to the new dealership is through the service department. For the longest time I would do my best to avoid the dealership service department. However in the past two years I've had great customer service with repairs done correctly the first time. Plus no outrageous lists of what should be repaired.  If you haven't tried the service department lately. I would say give it a try. The waiting lounge is a huge improvement.

Update: 09/13/2024 The service dept is top notch. As I did have an issue that required two visits and each visit the service writer listened toy concerns and addressed me and reassured me that the issue will be handled. Keep up the same service.

Russ Darrow Cdjr Of West Bend

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