Russ Darrow Direct

Pre-Owned 2025 Mazda CX-5 2.5 S Carbon Edition

Certified Pre-Owned 2024 GMC Sierra 1500 SLT

Pre-Owned 2019 Mitsubishi Outlander SEL

Pre-Owned 2022 Cadillac Escalade Sport Platinum

Pre-Owned 2023 Mitsubishi Outlander SEL

Pre-Owned 2019 Audi Q8 3.0T Prestige

Certified Pre-Owned 2023 Chevrolet Blazer LT

Pre-Owned 2023 Honda Ridgeline Black Edition

Certified Pre-Owned 2023 Jeep Grand Cherokee L Overland

Pre-Owned 2016 Jeep Renegade Latitude

Certified Pre-Owned 2023 Chevrolet Traverse LT Leather

Certified Pre-Owned 2023 Chevrolet Traverse RS

Certified Pre-Owned 2022 Jeep Grand Cherokee 4xe

Certified Pre-Owned 2022 Jeep Grand Cherokee Overland 4xe

Pre-Owned 2018 Jeep Renegade Latitude

Pre-Owned 2016 Kia Soul Plus

Pre-Owned 2023 Hyundai Palisade Limited

Certified Pre-Owned 2023 Cadillac XT4 Sport

Pre-Owned 2022 Honda Odyssey EX-L

Pre-Owned 2023 Toyota Corolla LE

Mackenzie Meulemans

I recently purchased my first car, and I couldn’t be more satisfied with the experience. As a first-time buyer, I was a bit nervous about the process, but the team made everything incredibly easy and straightforward. Even though the dealership was quite busy, the staff ensured that everyone was attended to in a timely manner. I never felt rushed, and they took the time to answer all my questions and guide me through each step. Their professionalism and dedication truly made the experience enjoyable. I highly recommend Russ Darrow to anyone looking for a smooth and stress-free car buying experience!

Michael Hughes

I bought this car from Russ Darrow.  While the salesforce was very helpful and I’d revisit them, the service shop is where I was sold 100%.  I retain regular maintenance, they continue to give advice on ways to keep the car in as best shape as possible - for which my daughter is pleased.  I’m looking at needing to replace 2 other vehicles in this household and will be using Russ Darrow due to their staff and services.

Jennifer Falk

At this point I am frustrated. Purchased a Chevy truck two weeks ago. Was told it was certified and had a bumper to bumper warranty (by the finance guy Pao) a couple of minor issues one being the on star( I was able to fix with the help and hours on the phone with on star). The truck was not washed before we took it home. I was told the car wash had a huge line etc. it was a very nice day for February. Took through the car wash today. Leaks by the back window badly. Called was told they would need to water test ($149) and were not sure if it would be covered under warranty. Was a little angry with that answer. I will be calling back to have a more in depth conversation tomorrow. I will keep you posted. In the mean time be cautious.

3/01/2023 update. I was called this morning and told they were going to cover the cost of the Water test ($149 dollars) and see what information that test provides. Repairs may still be my responsibility depending on what the warranty insurance covers. This vehicle that I have had approximately 2 weeks and on the window sticker it is marked no visible leaks. Yet my car detailer found water marks when ceramic coating and detailing it a little over a week ago. Water test appointment is tomorrow. More updates to follow

3/03/2023 update. Repairs done at no cost. Thank you. I haven’t personally confirmed that there’s no leaks, but I will update if it’s not fixed. So as of now changing my review. I felt a little brushed off when I first contacted them, but issues seem to be corrected and hopefully it’s all done. Thank you.

Russ Darrow Direct

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