Safford Brown Mazda Chantilly

karen cooper

From the moment I walked into the dealership to the exciting moment of driving my new Mazda off the lot, I experienced unparalleled service from Simi and Matt! Prior to test driving the Mazda CX5, I was at Lexus.  I began my car shopping believing I was going to buy one from that dealership. My father urged me to go to Mazda before making  my final decision as he has been driving a Mazda for years and has been so happy. I took his advice and I am so thankful I did. The experience I had at Mazda vs Lexus was night and day. I immediately felt welcomed and genuinely cared for with no pressure from the salesman at Mazda. I  love my new car and will forever be part of the Mazda family.

Kateryna Li Khemmett

I bought my CX-5 in April 2023. Thank you, Mike, for your help! I chose a car, had a test drive, and got financing. I spent a few hours in the dealership and drove my new car home. I really appreciate everything the staff does here for the client. If you buy here, there is no need to go to DMV to register your car or get license plates. You get everything in the dealership!
Also, I would like to say THANKS to the service team. It is a pleasure to work with you!

Margaret Marcus

Just picked up my new 2023 Mazda 3 Hatchback at Safford Brown Mazda in Chantilly, VA.  This was our 2nd Mazda 3 at this dealership with sale representative, Carlos B.  Carlos is fantastic to work with!  He is friendly, knowledgeable about the product line, and client-focused!  They are honest and don't play games.  Before I drove off of the lot, Carlos hopped in the car with me to review all of the features of the car and helped me set up my driver preferences -- which I super appreciated!  The car is beautiful inside and out, with a luxurious upscale feel. What a fantastic buy for this price point!

Bruce

I drove 100 miles just to go to this dealership. I called on the phone and we had the deal wrapped up within minutes. Mike and John were superstars and a pleasure to do business with. While you're waiting they include you on things around the shop and really make you feel like family instead of a customer just sitting and waiting. They are extremely honest and transparent which is rare to find in this business. I feel like I got a really great deal even with everything going on in the industry. Anytime I contacted them they were quick to respond. I purchased a 2023 M3H and they held it with a refundable deposit even days after it arrived. I highly recommend this dealership no matter where you live. If I lived closer I would stop in just to hang out with these guys, that's exactly how they are and make you feel. I've been buying cars now for 25+ years and never had such a great experience. And if you're reading this a huge thank you John and Mike for making me feel like part of the family. I met 2 other guys there but I forget their names. One guy let me come on the trade evaluation which was really nice to see how they evaluate your car. He was respectful of the vehicle and just did what he needed to to make sure it was worth it. I apologize I forgot your name but I'm not good with names. Also Mike's neighbor spent some time with me going over after market parts which was really nice. What an amazing experience. I love my new car and will be not only recommending you both to friends and family but I'll be back to purchase more cars in the future. Can't thank you all enough. If you're in the market to buy a car JUST GO HERE!!!

Safford Brown Mazda Chantilly

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