Serra Cadillac Of Traverse City

Stephanie Flom

Jeff Walgrave did an amazing job with the sale of our Cadillac Lyriq.  He was super patient with all our questions regarding charging and set-up.  he was very knowledgeable about EVs and made me feel very comfortable by the time I left the dealership with my first EV!

Sharon Schappacher

Serra Cadillac definitely knows about great customer service. I needed help about 10 minutes before closing time on Monday. When I called, you tried to figure out how to help me with no luck. Mark Blodgett called me back 10 minutes later with a solution and even picked me up at the airport.

Sally Plachetzki

Michael was fabulous, he is knowledgeable and worked hard to find the GM incentives that worked best for our situation. Buying a new vehicle in this market is difficult at best, Michael got us into our new Cadillac within 24 hours. Since our purchase, Micheal has followed up with us via e-mail and text to see if we are happy with our new car and to see if we needed any further assistance with the vehicles “techy” accessories. He truly understands what customer service is all about. I would certainly recommend Michael and Serra Cadillac to my friends and family.

Nancy McCallahan

It was one of best car buying experiences I’ve had. Mike was professional, informative & his follow up after the sale was so appreciated!

Serra Cadillac Of Traverse City

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