Serra Hyundai Traverse City

Mary Shimek

Great experience! My salesperson, Lisa Harris, was always available by phone or text to keep me updated on car delivery. During and after the transaction she was always on top of things. A genuine, kind person. Everyone at the dealer was pleasant and helpful; and I love my new car! 2024 Tucson hybrid.

Nancy Valentini

Lisa Harris helped us purchase our son a beautiful Hyundai Sonata Hybrid.  She was so great to work with.  She helped us secure the vehicle he wanted and work out the trade-in of our old vehicle.  Dave did a great job teaching us about all the bells and whistles.  The whole staff at Serra is caring and welcoming!  We highly recommend using this dealership!!  Thank you Lisa and Dave!!

Joni Rogers

I have never driven any vehicle that was not made by GM, but I had decided that I wanted a hybrid and after doing my research decided on the Hyundai Tucson. From the time I inquired about the vehicle I wanted, Lisa and the crew at Serra worked with me to make sure that I got the color and features I asked for, and also negotiated me an excellent, fair price. I knew what I was paying before I even arrived at the dealership and Lisa had all of the paperwork organized, so we could go through it quickly. Then David showed me all of the features and went through them with me, so that I felt very comfortable with it before I drove off the lot. My communication with and service with this dealership was excellent and I could not recommend them more positively. Thank you Lisa & David and the Serra crew that helped make my vehicle buying experience so good!

Jennifer Henbest

I had a leased vehicle from another manufacturer that recently needed to be turned in, and I assumed I would stay with that brand. I wasn't finding the options I wanted within that brand though, so I stopped into Serra Hyundai to look at their Palisades. They had two vehicles on the lot with every option I wanted, and Lisa and David thoroughly went over both vehicles to help me decide which one to get. I had both of my daughters with me that day, and my youngest started to melt down when it was close to lunch time. Lisa told me to take the vehicle on a test drive to get food for my kids, which was incredibly kind. The customer service was above and beyond any of the other dealerships I dealt with, and that made my decision to go with a Palisade very easy. Lisa was attentive and answered my questions quickly, and the paperwork was quick and easy. David spent time showing me the features of the car and he was very thorough and helpful. Overall, this was a 10/10 experience and I can’t recommend Lisa and David enough!

Stewart Crandall

My wife needed a replacement for her Hyundai and having an accident. We were happy with the safety features and Lisa went above and beyond to find us exactly what we were looking for, and at the price we were hoping for! We will be shopping back there mostly because of Lisa and her ability to help my wife understand every step of the way where she would normally be stressed in those situations.

Serra Hyundai Traverse City

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