Serra Subaru Akron

Jennifer Watters

My experience was truly terrific.  Everything was smooth and seamless from test driving to purchase and finance and delivery.  Julie was great to work with going above and beyond coming in on her day off to deliver my vehicle which was dealer traded so I didn’t have to wait two weeks for what I wanted. She took her time and went over the car with me. I came from Parma to purchase my vehicle because of the exemplary customer service.  I will highly recommend Julie and Serra Subaru!

G MAN

I just purchased my third vehicle from Serra Subaru. The sales experience was excellent. I am very pleased with the process and I love my new vehicle. From previous experience I can also tell you that the service department also provides excellent service.

Kelly Gearhart

Julie R. is a fantastic sales person to work with. Highly recommend! I had a very positive experience leasing my new Subaru.

Teresa Fedorchak

Sam was well-prepared for our appointment, had two vehicles ready, and was very interested in giving me options in my search! We had a great rapport and she was able to pivot quickly when we saw an issue and wanted to switch the vehicle for another Crosstrek. I appreciated that she drove to pick me up to deliver the car because I didn't have a second driver to come along! It has been 20 years since I bought a new car or worked with a dealer but this was a pleasant experience! I'm enjoying my new ride! Thank you, Sam!

Rebecca Hajek

I worked with Cody H. to trade in my 2016 Ford Focus for a new Subaru Legacy. I was also interested in a Honda Civic, which Cody had waiting for me alongside the Legacy. The auto park made it easy to compare cars from different companies in real time - a luxury that other dealerships don't have. Cody was transparent and knowledgeable, as well as fun to hang out with while test-driving the vehicles. We shared a lot of laughs! The appraisal process was fast, fair, and straightforward, as was the financing process - Christine was a joy to work with and laid everything out in easily understandable terms for a first-time lessee like me. While it was bittersweet to part with the car that drove me through my 20s, I can confidently say that I made the right choice to work with Serra Subaru for a vehicle to take me through my 30s. Thank you Cody, Mike, and Christine, for making this important (and somewhat emotional) process as simple and painless as possible.

Serra Subaru Akron

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