Serra Volkswagen Of Traverse City

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Carey Tafelsky

The Serra team was great to work with while I shopped for a new (used ) car, James with Volvo more specifically.  I came in thinking I wanted one thing and ended up finding something I never knew existed. I am more than pleased with my experience and my VW purchase!

Nancy Lewis

I usually dread the car buying process, but Tyler made it a great experience. I think he was as excited as I was to get a new Golf R. He kept me in the loop from my car's manufacturing to its US arrival to its delivery to Serra. No haggling over car price and the trade-in price was fair. The buying process went smoothly. He went through all the electronics/car operations and there was no tough sell to buy additional services. Highly recommend that you seek out Tyler for your next car purchase.

Nick Young

Exceptional service! I did not purchase my VW from this dealership but was treated like I was a longtime car buyer from this location. This was the second time I have taken my Atlas in for service at Serra VW. John was friendly, helpful with any questions I had and communicative about the maintenance completed (just like my first time at the service shop). John was even able to coordinate an off-site windshield replacement same day as the routine vehicle maintenance. I will be back for future vehicle work and will recommend John’s service department to anyone looking for VW vehicle maintenance.

alivia cunningham

John and I had great conversations while my car was being worked on, and offered me coffee/water/etc. They also found a hole in my tire that was giving me issues previously, it was a slow leak but John and his Mechanic ordered me a new tire and took care of everything so I had a safe vehicle to drive until it was in stock. I really appreciate this dealership SO MUCH!

OffShore Marine Detailing

Was treated awesome and they were very transparent with the entire sale of my vehicle. I drove 2 hours to go here as opposed to a vw dealership 20 minutes away . Jakob Russel went above and beyond and it was nice to be treated well . I would highly recommend!

Serra Volkswagen Of Traverse City

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